Administrative Assistant

Job summary

Review and process requisitions and documentation, maintain provider accounts and program databases, and manage high-volume fax and email communications. Follow up on outstanding information, meet turnaround times, communicate with providers and internal stakeholders, and support daily program administration while protecting confidential information.

Job details

Your new company: Our client is looking for a Program Clerk to join their team in Brampton, supporting the administration of a new healthcare program. This is a detail-focused role involving high-volume documentation, provider communication, data entry and ongoing follow-up. The ideal candidate is highly organized, detail-oriented, comfortable communicating with healthcare providers and able to manage multiple priorities while maintaining a high level of accuracy and confidentiality. This is a 6-month, part-time contract opportunity. The role is fully onsite in Brampton, ON, working Monday to Friday from 7:00 AM to 11:00 AM, for a total of 20 hours per week. Free onsite parking is available. What You’ll Do: Review incoming requisitions, forms and documentation for completeness and accuracy. Follow up with healthcare providers to obtain missing or incomplete information. Set up and maintain provider accounts and information within internal systems. Enter and update information accurately across program databases and systems. Manage and organize high-volume fax and email communications. Prepare, send and track faxes and related correspondence. Monitor outstanding documentation and conduct ongoing follow-up to ensure items are resolved within required timelines. Organize and manage a high volume of work while meeting established turnaround times. Prioritize tasks effectively and adapt as requirements and priorities change. Communicate professionally with healthcare providers and internal stakeholders. Utilize Microsoft Teams and other office technologies to communicate, collaborate and coordinate daily work. Support the overall administration and day-to-day operations of the program. Maintain confidentiality and comply with privacy and data-handling requirements. What You’ll Bring: Previous administrative or clerical experience. Strong attention to detail and accuracy. Excellent organizational and time-management skills. The ability to manage a high volume of work and multiple competing priorities. Strong verbal and written communication skills. A professional and customer-focused approach when communicating with external stakeholders. Proficiency with Microsoft Office applications, including Outlook, Word and Excel. Comfort with data entry and learning new systems and processes. Strong follow-up skills and the ability to proactively resolve outstanding items. The ability to work independently while contributing positively within a team environment. Reliability and the ability to work effectively in a fast-paced environment with routine deadlines. Previous experience in healthcare, medical administration or another environment involving confidential information is considered an asset. What you need to do next: If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

What you’ll do

Review and process requisitions and documentation, maintain provider accounts and program databases, and manage high-volume fax and email communications. Follow up on outstanding information, meet turnaround times, communicate with providers and internal stakeholders, and support daily program administration while protecting confidential information.

Requirements

Previous administrative or clerical experience, strong accuracy and organizational skills, and the ability to manage high volumes of work and competing priorities are required. Candidates should have strong communication and follow-up skills, proficiency with Microsoft Office, and comfort learning new systems; healthcare or confidential-information experience is an asset.

Benefits

• Free Onsite Parking

Listed skills

• Administrative Support · Preferred
• Attention to detail · Preferred
• Organization · Preferred
• Time management · Preferred
• Data entry · Preferred
• Microsoft Outlook · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Teams · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Clerical Experience
• Attention To Detail
• Organization
• Time Management
• Data Entry
• Document Management
• Provider Communication
• Follow-Up
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft Teams
• Confidentiality
• Prioritization
• Written And Verbal Communication

Job areas

• Administrative
• Healthcare

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