Do employees benefit by building friendships in their work environment? Studies done on this issue have established the positive influence of friendly relationships forged in a professional setting. According to surveys conducted in 2021 and 2022 by the Wildgoose and Gallup Analytics platforms, maintaining friendships at work greatly influences overall employee satisfaction, as well as increasing the sense of […]
Your manager is always ready to criticize whatever you say and do. Your motivation is in free fall, and your performance suffers the consequences. How do you survive a toxic boss? In business, an inflexible person in a position of authority can cause a lot of psychological and social damage around them. They may not […]
How can we create new rituals to strengthen relationships between colleagues in spite of the distance? Interview with Louise-Véronique Sicotte, oral communication and work rituals trainer at UQAM Continuing Education. From a simple toast to the celebration of a wedding, rituals are part of our traditions and allow us to mark the various important stages […]
While the deconfinement was expected by everyone, the return to the office is not the same. It’s still far from reaching a consensus. According to a survey conducted by Angus Reid for ADP Canada, 36% of remote-working, Generation Z Canadians—those 25 and under—are enthusiastic about returning to their usual workplaces. And that rate drops with […]
Do you feel that since your team has been working remotely, rapport has been lost, exchanges are more laborious and there are more misunderstandings? This impression is well-founded. Explanations and advice from communication psychology expert Guillaume Dulude. For the doctor of neuropsychology and communication specialist Guillaume Dulude, our difficulties of communicating effectively through layers of […]
Whether it comes out in derogatory remarks, open hostility, or by the withholding of suitable work tools, fatphobia does indeed exist in the workplace. In a recent example, a nurse was refused a job because of her weight. “There are a lot of assumptions that come with a big body,” laments author, blogger, consultant and […]
We asked Marie-France Émond, CHRP and Vice-President Operations/HR at Indigo Consulting, which has around 40 employees in Montreal, Toronto and Chicago and has always operated in virtual mode. She suggests five strategies that allow us to forge links, even at a distance. Count on motivating managers In a context of long-term remote working, the role […]
A lot of time is spent sorting (and looking for) records on the computer. However, there are good methods to finding them. We take a look around the issue. Keep the desktop empty You files should all be stored in folders, which are stored in a large Documents parent folder. There is no reason to […]
Listen and respond quickly – these are two goals that this property manager, working for Veranova, always keeps in mind. Nicolas admits, “It’s a business where many operations have to be carried out very quickly, to provide a solution to the customer. That’s what motivates me. You have to be very responsive and blameless.” Multitasking, […]
Not so long ago, holding an administrative position mainly meant answering the phone and doing clerical tasks. With the appearance of new technologies and in a changing work environment, the function has metamorphosed. Administrative jobs can now help develop useful skills in many other areas. Here are six. Initiative An administrative function is a good […]
Among other responsibilities, a receptionist represents the company. A receptionist attitude and her reflect the image of the company or person for whom she works. She will therefore have to know how to remain pleasant under all circumstances, because her friendliness is that of her company. A positive and polite attitude combined with flawless availability… and […]
Meeting minutes – unpopular? This document, considered tedious, is nevertheless a key governance tools which considerably improves the effectiveness of structured meeting minutes. Some tips to writing meeting minutes that will be read. Let’s get straight to the point Meeting minutes are neither an exercise in style nor the word-for-word description of what happened during […]
