Unit Clerk

Job summary

Coordinate communication and administrative workflows among healthcare professionals, departments, patients, and families while maintaining patient confidentiality. Support unit operations through reception, records and order processing, scheduling, staffing coordination, and supply management, while providing patient and family-centered support.

Job details

Your Opportunity: The Unit Clerk utilizes critical thinking, multi-tasking, and the ability to prioritize multiple competing requests for a variety of administrative tasks which may include reception, greeting and directing patients, visitors and healthcare professionals, training new hires/precepting students, unit supply coordination, and assisting in the coordination of patient tests and follow-up appointments. You will provide direct care and support to patients, their families, and caregivers while recognizing and working within a Family Centered Care and Child Kind philosophy. Description: As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit. Classification: Unit Clerk Union: AUPE GSS Unit and Program: 4D2/D3 Pediatric Trauma, Surgery, and Childkind Primary Location: Stollery Children's Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.80 Posting End Date: 29-OCT-2026 Temporary Employee Class: Temp P/T Benefits Date Available: 08-NOV-2026 Temporary End Date: 02-NOV-2027 Hours per Shift: 9.75, 11.08 Length of Shift in weeks: 12 Shifts per cycle: 34 Shift Pattern: Days, Evenings Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable Required Qualifications: Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Additional Required Qualifications: Must be proficient with the utilization of Connect Care - completion of Unit Clerk Connect Care Training (within the past year). Recent advanced ESP scheduler experience (minimum of 2 years). Recent experience working as a staffing liaison between operations and the Provincial Staffing Office (schedule adjusting, booking staff on and off shifts, pre-booking, timecoding). Recent experience with AHS payroll. Knowledge and extensive experience with Microsoft Outlook, Word and Excel. Recent experience with supply management (tracking and ordering). Strong working knowledge/understanding of surgical patient workflow. Ability to work in a high stress, fast paced clinical environment supporting Family Centered Care. Excellent verbal and communication skills. Ability to work independently and as a member of a multi-disciplinary team. Preferred Qualifications: Preference will be given to the candidate with a minimum of 1 year of acute inpatient experience.

What you’ll do

Coordinate communication and administrative workflows among healthcare professionals, departments, patients, and families while maintaining patient confidentiality. Support unit operations through reception, records and order processing, scheduling, staffing coordination, and supply management, while providing patient and family-centered support.

Requirements

Requires Grade 12 or equivalent and completion of an accredited Unit Clerk course or equivalent training. Candidates must have recent Connect Care training, at least two years of advanced ESP scheduler experience, experience with staffing liaison duties and AHS payroll, strong Microsoft Office and supply management skills, and the ability to work effectively in a fast-paced clinical environment; acute inpatient experience is preferred.

Listed skills

• Appointment Scheduling · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Payroll · Preferred
• Critical Thinking · Preferred
• Prioritization · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Critical Thinking
• Multitasking
• Prioritization
• Patient Reception
• Patient Records Management
• Physician Order Processing
• Appointment Scheduling
• Connect Care
• ESP Scheduler
• Staff Scheduling
• Payroll
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Supply Management
• Surgical Patient Workflow

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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