Appointments Clerk - Hearing Centre - Regular Full-Time - 2026-18809 (2026-18809)

Job summary

Register patients, verify health cards, schedule appointments, and enter patient demographic information. Prepare charts and billing sheets, check in patients, handle telephone and clerical tasks, retrieve clinic charts, and record and type meeting minutes.

Job details

Job Summary And Qualifications Summary of Duties Obtain Health Card number, verify health cards and register patients to the department Book appointments in the Patient Appointment Scheduling system (PAS) Enter patient demographics into database Prepare charts, billing sheets, check-in patients as they arrive for their appointments General telephone duties Photocopying and filing, faxing/mailing reports Pulling charts for clinic Recording and typing monthly minutes from meeting Qualifications/Skills OSSGD or equivalent as recognized by the Ontario Ministry of Education One year of Community College Recent related experience preferred Typing 40 w.p.m. with maximum 5% error rate Knowledge of computers; Microsoft Word and Excel required Knowledge of PAS, EPR preferred Medical terminology an asset Strong interpersonal, communication skills and teamwork

What you’ll do

Register patients, verify health cards, schedule appointments, and enter patient demographic information. Prepare charts and billing sheets, check in patients, handle telephone and clerical tasks, retrieve clinic charts, and record and type meeting minutes.

Requirements

Requires an Ontario Secondary School Diploma or equivalent recognized by the Ontario Ministry of Education and one year of community college. Candidates should type 40 words per minute with no more than a 5% error rate and have computer skills; recent related experience and knowledge of PAS, EPR, and medical terminology are preferred or considered assets.

Listed skills

• Teamwork · Preferred
• Appointment Scheduling · Preferred
• Filing · Preferred
• Microsoft Excel · Preferred
• telephone communication · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Registration
• Appointment Scheduling
• Data Entry
• Microsoft Word
• Microsoft Excel
• Patient Appointment Scheduling System
• Electronic Patient Records
• Medical Terminology
• Typing
• Telephone Communication
• Filing
• Chart Preparation
• Interpersonal Communication
• Teamwork

Job areas

• Healthcare
• Administrative
• Customer Service & Support

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