Administrative Clerk - Regional Base Hospital - Temporary full-time - 2026-18940 (2026-18940)

Job summary

Provides administrative and customer-service support to managers and coordinators across the Sunnybrook Regional Base Hospital Program. Maintains paramedic and education records, prepares certification documentation, coordinates meetings, enters data, responds to enquiries, and handles filing and related administrative tasks.

Job details

Summary Of Duties Provides support primarily to the Managers and Coordinators. This individual will provide customer service-oriented support across the entire geographical area that is serviced by Sunnybrook Regional Base Hospital Program. Ensure that all documentation relating to education and certification is maintained as per policy: Prepares required documentation for paramedic certification (OSCE) events. Maintains data related to paramedic and education databases. Reviews paramedic new hire documentation and follows up with referral sources and/or others to obtain missing information within the defined timelines. Meetings: schedule and coordinate meetings, take minutes and prepare all associated documentation. Completes data entry in relevant information systems as required. Maintains accurate paramedic records. Responds to enquiries, telephone calls, and voicemail messages in a timely manner. Filing/sorting/faxing reports as required. Other duties as required. Qualifications/Skills Requires successful completion of a one (1) year Secretarial program/diploma at the community college level Minimum of two (2) years related practical experience or the equivalent combination of education and experience Prior experience as a secretary in a fast-paced setting with students/professionals. Working knowledge of a learning management system; Working knowledge of Microsoft365 Typing 40 net w.p.m. with maximum 5% error rate for data entry Demonstrated effective organizational and time management skills Demonstrated critical thinking and problem-solving skills Demonstrated excellent interpersonal, verbal and written communication skills Strong organizational skills in order to meet deadlines Ability to work efficiently, independently and collaboratively in a fast paced, flexible team environment Ability to adapt to change and implement plans and processes to meet the evolving needs of the program. Demonstrated satisfactory performance and attendance required

What you’ll do

Provides administrative and customer-service support to managers and coordinators across the Sunnybrook Regional Base Hospital Program. Maintains paramedic and education records, prepares certification documentation, coordinates meetings, enters data, responds to enquiries, and handles filing and related administrative tasks.

Requirements

Requires completion of a one-year college-level secretarial program and at least two years of related practical experience or an equivalent combination of education and experience. Candidates should have fast-paced secretarial experience, working knowledge of a learning management system and Microsoft 365, typing speed of 40 net words per minute with no more than a 5% error rate, and strong organizational, communication, problem-solving, and teamwork skills.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• adaptability · Preferred
• Administrative Support · Preferred
• Microsoft 365 · Preferred
• Critical Thinking · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Customer Service
• Meeting Coordination
• Minute Taking
• Data Entry
• Records Management
• Microsoft 365
• Learning Management Systems
• Organization
• Time Management
• Critical Thinking
• Problem-Solving
• Written Communication
• Verbal Communication
• Teamwork
• Adaptability

Job areas

• Administrative
• Healthcare
• Customer Service & Support

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