Administrative Assistant (Full-Time)

Job summary

The Administrative Assistant provides reception and administrative support while serving as a primary point of contact for residents and families. Responsibilities include data entry, scheduling, managing service requests, and assisting with facility operations and emergency responses.

Job details

Permanent, Full-Time (30-40 hrs) | Benefited Position | Schedule: Tuesday to Saturday | Shift: 10:00am - 6:00pm | Hourly Rate: $27.63 - $28.73 Are you a someone who is looking for more meaning in your work? PARC Retirement Living is an award-winning developer and operator of independent senior-living communities. We’re seeking an Administrative Assistant to join our Westerleigh PARC team in West Vancouver. About working at PARC PARC communities are made for active seniors; inspiring spaces where aging adults come to live well and engage with a vibrant community of like-minded people. PARC gives residents the freedom to live independently, nurturing their physical and mental well-being. As an Administrative Assistant, you are on the frontline of communicating our values to residents and families, while also providing a variety of administrative, reception and support services. This includes: * Creating a warm and welcoming atmosphere by greeting residents and visitors. * Answering phone calls and responding to requests from residents and visitors – along with other reception duties, such as answering inquiries, organizing service requests and assisting with transportation bookings. * Entering data into our Yardi system, ensuring accuracy and posting charges with the relevant manager’s approval. * Scheduling Housekeeping and Reception teams, preparing bank deposits, booking rooms, issuing monthly-rate-increase letters, taking meeting minutes, tracking office inventory – and other administrative duties as needed. * Responding to emergency calls and assisting with security issues. * Assisting with recreation programs and events. * Supporting Food Service, Housekeeping and other departments as requested. The perks of PARC Hospitality * Meaningful work. How many hospitality jobs can say that? At PARC, you’ll be making a positive difference in seniors’ lives, each and every day. * Refreshments while you work. PARC’s chef-prepared cuisine rivals the best in BC, and we offer subsidized daily meals and beverages to employees. * Flexible hours and location. We’re open to scheduling when and where it works for you – with guaranteed shifts every week. PARC has five great locations across the Lower Mainland. * A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can. * High-value benefits. We offer Extended Health, Vision, Dental, Life, AD&D and Disability Insurance, plus an Employee Assistance Program (EAP), to help protect your health, family and way of life. Plus: birthdays off with pay, parental top-ups and much more! It takes a special kind of person to work here – does this sound like you? * You’re an upbeat and engaged team member who brings positive energy to all you do. * You have a Grade 12 education or equivalent, and at least three years of reception experience in a similar environment, with a strong focus on customer service. * You’re consistently professional and courteous; able to interact tactfully with individuals from diverse backgrounds * You have exceptionally strong computer skills and in-depth knowledge of Microsoft Office, and customer relationship management systems (Yardi). * You have current First Aid and CPR certifications, along with WHMIS * You understand and respect the needs of seniors, their families, and other professional services engaged with our residents. At PARC Retirement Living we require a Criminal Record Check, and a TB test within the first month of employment.

What you’ll do

The Administrative Assistant provides reception and administrative support while serving as a primary point of contact for residents and families. Responsibilities include data entry, scheduling, managing service requests, and assisting with facility operations and emergency responses.

Requirements

Candidates must have a Grade 12 education or equivalent and at least three years of reception experience in a customer service-focused environment. Proficiency in Microsoft Office and Yardi, along with current First Aid, CPR, and WHMIS certifications, is required.

Benefits

• Extended Health
• Vision
• Dental
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Employee Assistance Program
• Paid Birthdays Off
• Parental Top-ups
• Subsidized Meals

Listed skills

• Customer service · Preferred
• First Aid · Preferred
• CPR · Preferred
• Inventory tracking · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Reception
• Data Entry
• Yardi
• Microsoft Office
• Scheduling
• First Aid
• CPR
• WHMIS
• Communication
• Administrative Support
• Inventory Tracking
• Meeting Minutes
• Tactfulness
• Support Services
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Yardi (Property Management Software)
• Administrative Functions
• Deposit Accounts
• Customer Relationship Management
• Housekeeping
• Computer Literacy
• Food Services
• Employee Assistance Programs
• Taking Meeting Minutes
• Telephone Skills
• Senior Living
• Customer Inquiries

Job areas

• Administrative
• Hospitality
• Customer Service & Support
• Healthcare
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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