Opens an external site
- Employment type
- Internship / apprenticeship
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 30 hours per week
- Seniority
- Entry level
Job summary
Welcome clients and patients, manage front-desk duties, schedule appointments, and facilitate communication between clients and the veterinary care team. Maintain accurate records, process payments and reconciliations, support client education and patient flow, and help keep the clinic clean and organized.
Job details
Veterinary Receptionist (Part-Time) Join Our Team in Beautiful North Bay! Are you passionate about animals and committed to delivering exceptional customer service? We are seeking a compassionate, reliable, and customer-focused Veterinary Receptionist to join our supportive and collaborative team. At our hospital, we pride ourselves on creating a positive workplace where team members work together to provide outstanding care for both pets and their owners. As a key member of our team, you will help create a welcoming experience for clients while supporting the daily operations of our busy veterinary practice. Key Responsibilities Welcome clients and patients in a professional and friendly manner Perform front desk and administrative duties, including client and patient intake and discharge Schedule appointments appropriately based on patient needs and appointment availability Deliver exceptional client service in person and over the phone Facilitate clear communication between clients and the veterinary care team Assist with client education by reinforcing veterinary recommendations, general pet care guidance, and post-treatment instructions Maintain accurate medical and client records in accordance with hospital protocols Process invoices, payments, daily cash balancing, and reconciliation accurately Help maintain a clean, organized, and welcoming clinic environment Support efficient patient flow throughout the hospital Qualifications & Skills Previous experience in a veterinary clinic is preferred Experience with Avimark or other veterinary practice management software is considered an asset but is not required Strong organizational skills and the ability to multitask in a fast-paced environment Excellent communication and customer service skills Compassion and patience when interacting with animals and their owners Strong attention to detail and commitment to accurate record keeping Positive attitude and willingness to contribute to a collaborative team environment Ability to work independently while also supporting team goals What We Offer Comprehensive health coverage Wellness Spending Account RRSP matching program Employee pet care discounts Continuing education opportunities Scrub allowance Flexible scheduling opportunities that support work-life balance A supportive team dedicated to professional growth and personal well-being Schedule Part-Time Approximately 20–30 hours per week Apply Today If you are passionate about animal care and enjoy providing exceptional service in a team-oriented environment, we would love to hear from you. Please submit your resume and cover letter for consideration. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
What you’ll do
Welcome clients and patients, manage front-desk duties, schedule appointments, and facilitate communication between clients and the veterinary care team. Maintain accurate records, process payments and reconciliations, support client education and patient flow, and help keep the clinic clean and organized.
Requirements
Previous veterinary clinic experience is preferred, and familiarity with Avimark or other veterinary practice management software is an asset but not required. Candidates should have strong organizational, communication, customer service, and record-keeping skills, with compassion, attention to detail, and the ability to multitask and work collaboratively or independently.
Benefits
- Comprehensive Health Coverage
- Wellness Spending Account
- RRSP Matching Program
- Employee Pet Care Discounts
- Continuing Education Opportunities
- Scrub Allowance
- Flexible Scheduling
Listed skills
- Customer service · Preferred
- Teamwork · Preferred
- Appointment Scheduling · Preferred
- Organization · Preferred
- Attention to detail · Preferred
- Communication · Preferred
- Multitasking · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Client and Patient Intake
- Appointment Scheduling
- Communication
- Client Education
- Medical Record Keeping
- Invoice and Payment Processing
- Cash Balancing and Reconciliation
- Organization
- Multitasking
- Attention to Detail
- Compassion
- Teamwork
- Veterinary Practice Management Software
Job areas
- Healthcare
- Customer Service & Support
- Administrative
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