Veterinary Receptionist

Job summary

The Veterinary Receptionist manages client interactions, including greeting visitors, scheduling appointments, and handling incoming calls. They are also responsible for maintaining accurate client records and ensuring the cleanliness of the waiting area.

Job details

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required.

What you’ll do

The Veterinary Receptionist manages client interactions, including greeting visitors, scheduling appointments, and handling incoming calls. They are also responsible for maintaining accurate client records and ensuring the cleanliness of the waiting area.

Requirements

Candidates must have a minimum of 6 months of job-related experience. Proficiency in business operations software and strong communication skills are required to handle client inquiries and administrative tasks.

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Data entry · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Service
• Communication
• Scheduling
• Data Entry
• Administrative Support
• Phone Etiquette
• Office Organization
• Conflict Resolution

Job areas

• Healthcare
• Customer Service & Support
• Administrative

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