Clerk, Office Services and Facilities - Part time

Job summary

The incumbent will provide support to the business center, reception, and internal catering services to ensure high-quality service for clients and firm members. Responsibilities include managing mail, greeting visitors, setting up conference rooms, and coordinating events.

Job details

Location : Quebec Office - 100 % on site Schedule: 8:00 a.m. to 1:00 p.m. – 25 hours/week Norton Rose Fulbright is seeking a part-time Interior Services and Facilities Attendant. This versatile role combines responsibilities related to the business center, reception, and internal catering services. Position Summary Through the various tasks assigned, the incumbent will consistently prioritize top-tier service quality for both clients and firm members. Business Center Clerk Provide occasional support to the business center, including reprography, document preparation and binding, mail handling, scanning, etc.; Participate in internal office moves and workstation setups; Provide coverage for reception and catering services during breaks, absences, or vacations; Perform various administrative tasks (e.g., bank deposits, mail delivery). Reception Greet visitors and clients in a professional and welcoming manner; Answer phone calls and emails, forward messages; Manage deliveries and mail received at reception; Confirm boardroom bookings. Internal Catering Services Set up conference rooms (tables, chairs, AV equipment for videoconferencing, refreshments, coffee breaks, etc.); Coordinate specific needs with assistants for meeting room bookings; Order and serve meals and beverages during meetings and events; Provide service to professionals during meetings or events; Coordinate major events organized by the firm with support from the marketing team; Support committees in planning activities (e.g., student recruitment events, summer BBQ, employee appreciation week); Prepare social events such as happy hours for professionals; Regularly inspect coffee stations and refrigerators in common areas to ensure cleanliness, functionality, and proper stocking; Maintain cleanliness and order in the staff break room. Job Requirements Some experience in reprography and customer service or hospitality Strong proficiency in Microsoft Office; comfortable with audiovisual tools and room booking software (Korbyt or equivalent) Excellent interpersonal and communication skills Strong ability to collaborate with team members Very good command of written and spoken French; English is an asset Organizational skills, autonomy, discretion, professionalism, and diplomacy Good physical condition (frequent movement, furniture handling) Flexibility to work overtime on short notice Availability to work outside regular hours when required Ready to join a proactive and modern firm that provides an exceptional career experience in an inclusive and collaborative environment? Come join us! As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential. To find out more about how we integrate diversity, equity and inclusion in everything we do please click Diversity, equity and inclusion | Canada | Global law firm | Norton Rose Fulbright. If you require any reasonable adjustments during the recruiting process, please inform us in the recruitment application. We will contact you to further discuss your need. Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further. Law around the world nortonrosefulbright.com Please note that this job posting is being advertised to fill an existing vacancy.

What you’ll do

The incumbent will provide support to the business center, reception, and internal catering services to ensure high-quality service for clients and firm members. Responsibilities include managing mail, greeting visitors, setting up conference rooms, and coordinating events.

Requirements

Candidates should have experience in reprography and customer service, along with strong proficiency in Microsoft Office and audiovisual tools. Excellent communication skills, organizational abilities, and the physical capacity to handle furniture and frequent movement are required.

Benefits

• Inclusive environment
• Collaborative environment

Listed skills

• Customer service · Preferred
• Collaboration · Preferred
• interpersonal skills · Preferred
• Microsoft Office · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reprography
• Customer service
• Hospitality
• Microsoft Office
• Audiovisual tools
• Room booking software
• Interpersonal skills
• Communication skills
• Collaboration
• Organizational skills
• Autonomy
• Discretion
• Professionalism
• Diplomacy
• Organizational Skills
• Student Recruitment
• Bilingual (French/English)
• Administrative Functions
• Planning
• Deposit Accounts
• Cleanliness
• Customer Service
• Communication
• Document Preparations
• Marketing
• Telephone Skills
• Video Conferencing
• Print Binding
• Prioritization

Job areas

• Administrative
• Legal
• Customer Service & Support
• Hospitality
• Office and Facilities Manager
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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