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Receptionist - Optometrist assistant

  • Laval, QC
  • On-site
  • Posted Oct 23, 2026
  • 1 position

Opens an external site

Employment type
Part-time, Full-time
Experience level
Entry, Junior · 0+ years
Posting language
English
Working hours
25 hours per week

Job summary

The receptionist/assistant is responsible for greeting patients, preparing patient files, and conducting preliminary eye exam tests. They also provide advice and ensure a high quality of service to support patient well-being.

Job details

IRIS STE-ROSE is looking for a Receptionist or Receptionist Assistant If you’re passionate about customer service, you’re the ideal candidate for this position. You’ll have an exciting and varied role focused on patient well-being, providing advice, and delivering excellent service. We offer a stimulating and welcoming work environment. You’ll join an outstanding team of colleagues who value mutual support, teamwork, and a positive attitude. Our team shares the values of passion, honesty, and respect. The happiness and well-being of our employees are at the heart of our priorities. Our mission is to provide all our patients with high-quality products and services. Experience in the optical field is a plus, but not required. You’ll receive on-the-job training! 25 hours or more per week, 2 evenings per week (We close at 8:00 p.m.) Every other Saturday or every third Saturday The main responsibilities of a receptionist/assistant are as follows: • Greet customers in a professional, courteous, and attentive manner • Conduct preliminary tests prior to eye exams • Complete the pre-exam questionnaire with the patient • Prepare patient files IRIS offers you a highly stimulating work environment. You’ll enjoy numerous benefits when you join our extended family. Such as: • Competitive compensation • Attractive bonus program in place • One free pair of glasses per year and other discounts • PAEF: Employee and Family Assistance Program • Employee recognition program, team activities, and more The ideal candidate we’re looking for: • Has experience in customer service • Has an interest in the field of optics • Experience in optics is a plus • Is organized and detail-oriented • Enjoys working as part of a team • Is cheerful • Is comfortable using computers • Is able to handle multiple tasks at once • Is self-reliant, resourceful, and motivated • Has strong communication and interpersonal skills Evening schedule: Tuesday, Wednesday, and Thursday (until 8:00 PM) Weekend schedule: Saturday (until 1:00 PM) Does this description sound like you? Are you interested in this position? We’d love to meet you!

What you’ll do

The receptionist/assistant is responsible for greeting patients, preparing patient files, and conducting preliminary eye exam tests. They also provide advice and ensure a high quality of service to support patient well-being.

Requirements

The ideal candidate should have strong customer service skills, be organized, and be comfortable using computers. While experience in the optical field is considered an asset, it is not required as on-the-job training is provided.

Benefits

  • Competitive compensation
  • Attractive bonus program
  • One free pair of glasses per year
  • Employee and family assistance program
  • Employee recognition program
  • Team activities

Listed skills

  • Customer service · Preferred
  • Teamwork · Preferred
  • Organization · Preferred
  • interpersonal skills · Preferred
  • Detail-oriented · Preferred
  • Communication · Preferred
  • Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer service
  • Communication
  • Interpersonal skills
  • Computer literacy
  • Multitasking
  • Organization
  • Detail-oriented
  • Teamwork
  • Resourcefulness
  • Professionalism
  • Honesty
  • Detail Oriented
  • Interpersonal Communications
  • Customer Service
  • Positivity
  • Optics
  • Greeting Customers
  • Patient Preparation
  • Eye Examination

Job areas

  • Healthcare
  • Customer Service & Support
  • Administrative
  • Retail
  • Optometrist Assistant
  • Ophthalmic Technician
  • Dispensing Opticians
  • Ophthalmic Medical Technicians

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