Receptionist

Job summary

Greet and direct visitors, manage incoming calls and messages, and provide friendly, professional service to walk-in clients. Support office operations by coordinating conference room calendars, assisting with administrative projects and mail handling, and keeping the lobby neat and clean.

Job details

Associa BC is looking for a full-time, permanent Receptionist who is well-spoken, customer service-oriented, and able to multitask in a fast-paced environment. The primary responsibility of this role is to professionally manage all incoming calls and greet walk-in clients in a friendly and welcoming manner while supporting general office operations. Duties Professionally greet and direct all visitors Professionally answer the phone and direct all calls accordingly Assist with special administrative projects Manage conference room calendars Screen incoming general messages within email and phone mail systems and distribute accordingly Assist with mail handling per client and company policies Ensure that lobby area is kept neat and clean at all times Other duties as assigned Requirements Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level Professional communication skills (phone, interpersonal, written, verbal, etc.) Professional customer service skills Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) Interpretation and completion of verbal and/or written instructions at a proficient level Knowledge of general office equipment (copier, phone systems, etc.) Knowledge of company policies, procedures, and forms Confidentiality and discretion in the performance of all duties Time management and time critical prioritization skills Benefits 37.5 hour work week Salary range $36,000 - $38,000 per year Paid vacation Paid Personal time off Paid Sick days Two additional paid Statutory holidays Extended Health and Dental coverage, funded by employer Benefits Plus program for wellness Opportunity for career growth as we offer learning opportunities and we prefer to promote from within A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!

What you’ll do

Greet and direct visitors, manage incoming calls and messages, and provide friendly, professional service to walk-in clients. Support office operations by coordinating conference room calendars, assisting with administrative projects and mail handling, and keeping the lobby neat and clean.

Requirements

Proficiency with Microsoft Office, general office equipment, business correspondence, and interpreting and completing verbal or written instructions is required. The role also requires professional communication and customer service, discretion, and strong time-management and prioritization skills.

Benefits

• Paid Vacation
• Paid Personal Time Off
• Paid Sick Days
• Two Additional Paid Statutory Holidays
• Employer-Funded Extended Health and Dental Coverage
• Wellness Program
• Learning Opportunities
• Career Growth Opportunities
• Promotion From Within
• Supportive Team
• 37.5-Hour Work Week

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• business correspondence · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Prioritization · Preferred
• Microsoft Word · Preferred
• interpersonal communication · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Professional Communication
• Telephone Etiquette
• Interpersonal Communication
• Written Communication
• Verbal Communication
• Multitasking
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Business Correspondence
• Time Management
• Prioritization
• Confidentiality
• Office Equipment Operation
• Mail Handling

Job areas

• Administrative
• Customer Service & Support

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