Administrative Support IV

Job summary

Provide advanced administrative support to the Allied Health Department, its leadership team, and frontline staff, including scheduling appointments, managing calendars, coordinating meetings, and preparing meeting minutes and documentation. Compile data and maintain accurate records, serve as a resource for departmental processes, and coordinate the purchase, maintenance, and repair of clinical and office equipment and supplies.

Job details

Your Opportunity: The South Health Campus has four key pillars of service: Collaborative Practice, Wellness, Patient and Family Centered Care, and Innovation. These pillars are guiding the development and delivery of service to all patients and families at SHC. This position provides advanced level administrative support to the Allied Health (AH) Department, the Leadership Team & frontline staff. You will work under minimal supervision while performing a variety of clerical and secretarial tasks for the AH Department & will be expected to effectively & efficiently manage a wide scope of responsibilities. You will be required to maintain a high standard of interpersonal professional communication & must demonstrate confidentiality, flexibility, & initiative. The position is a key information resource for the department in terms of processes & procedures. A large part of your day will include scheduling & coordinating multiple stakeholders for appointments. You’ll be responsible for managing calendars, coordinating meetings, & booking rooms; as well as minute taking, and preparing & disseminating documentation to support operational & business events. In this position you will gather, compile & format data, information & statistics; prepare information for reports & ensure that accurate records are kept. This position will require the incumbent to coordinate purchase, maintenance & repair of clinical & office equipment & supplies. Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Allied Health Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.40 Posting End Date: 23-OCT-2026 Employee Class: Regular Part Time Date Available: 16-NOV-2026 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 8 Shift Pattern: Days, Evenings Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable Required Qualifications: Some post-secondary education. Additional Required Qualifications: Experience with scheduling, managing work queues, & creating templates in Connect Care. Minimum 6 months experience in administrative support position in Allied Health. Experience with Oracle. Proficiency with Microsoft Office suite (Word, Outlook, Excel, Access, PowerPoint). Typing speed 60-80 wpm. Excellent customer service skills; ability to effectively & professionally communicate with staff, clients, referral sources, & other stakeholders. Able to work under minimal supervision & under time constraints, (e.g. meet changing deadlines/schedules). Preferred Qualifications: 2 years' experience in the area of medical office administration in an acute care hospital. Proven ability to learn new software systems. Experience ordering & maintaining office/IT equipment (e.g., computer & devices such as headsets, fax, photocopier, vocera). Connect Care experience specifically related to Referrals Management, Schegistrar and Template Builder roles in an Allied Health department is preferred.

What you’ll do

Provide advanced administrative support to the Allied Health Department, its leadership team, and frontline staff, including scheduling appointments, managing calendars, coordinating meetings, and preparing meeting minutes and documentation. Compile data and maintain accurate records, serve as a resource for departmental processes, and coordinate the purchase, maintenance, and repair of clinical and office equipment and supplies.

Requirements

Some post-secondary education, at least six months of administrative support experience in Allied Health, and experience with Connect Care scheduling, work queues, and templates are required; Oracle and Microsoft Office proficiency and typing at 60–80 words per minute are also required. Candidates must demonstrate strong customer service and communication skills and be able to work independently under time constraints; two years of acute-care medical office administration experience and specified Allied Health Connect Care roles are preferred.

Listed skills

• Customer service · Preferred
• document preparation · Preferred
• Administrative Support · Preferred
• Microsoft Office · Preferred
• Oracle · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Scheduling
• Calendar Management
• Meeting Coordination
• Minute Taking
• Document Preparation
• Data Compilation
• Records Management
• Connect Care
• Oracle
• Microsoft Office
• Customer Service
• Professional Communication
• Confidentiality
• Equipment and Supply Coordination
• Typing

Job areas

• Administrative
• Healthcare
• Customer Service & Support

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