Administrative Assistant - Underwriting

Job summary

The Underwriting Associate supports the Underwriter by processing premiums, claims, and policy documentation. They also manage daily maintenance of policy files and assist with receivables and reporting tasks.

Job details

We offer more than a job, we offer a career! * We support our employees to shape their career by encouraging continuing education and investing in training and development. * We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. * We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support. * We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values. * We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs. * We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events. We are looking for an Administrative Assistant - Underwriting to join our team in our Laval office! As an Underwriting Associate, you will be responsible for supporting the Underwriter in their day-to-day tasks. If you are career-minded and looking for a dynamic work environment with a growth mindset, you will love working among our team! Your Day as an Administrative Assistant - Underwriting * Process monthly lineage, premiums and claims’ bordereaux and reconciliation. * Invoice bond accounts by month/year end. * Issue and send Insurance Policies and Endorsements. * Work with brokers and underwriters for daily maintenance of policy files regarding inquiries, policy changes, requests for applications, follow-ups, etc. * Set up, re-create and edit policy wordings. * Assist with receivables A/R’s. * Prepare data for various reports required by London for the contract’s renewal and the audits. * Assist in the preparation of regularly scheduled reports, as needed. * Meeting service standard and turnaround time with respect to issuance of documents. Administrative Support: * Providing direct administrative and operational support to myself and helping manage ongoing priorities and all regional requirements. * Maintaining office supplies, inventory, and day-to-day workplace essentials. * Assisting with the overall organization, upkeep, and operational needs of the office. * Supporting workplace initiatives, employee engagement activities, and team events. * Assisting with the coordination and execution of business and social functions. * Managing administrative follow-up and other office-related responsibilities as required. Our Ideal Candidate * 1-2 years of administrative and/or customer service experience. * Experience in an insurance environment is an asset. * Bilingual with strong verbal and written communication skills in French and in English as the candidate will be required to interact in English with stakeholders (colleagues and clients) outside Québec. * Proficient in Microsoft Office Suite (Word, Excel and PowerPoint). * Enthusiastic and reliable with excellent sense of organization, professionalism and discretion. * Able to work independently as well as collaborate with a team. * Basic knowledge of the insurance industry, an asset * Team player adaptable to a changing environment. Who we are TSW Management Services Inc. is a national Lloyd’s Managing General Agent and Wholesale Broker specializing in complex commercial insurance placements. At TSW, we also act as a “retail broker” through our competitive Broker’s E&O program. TSW Management Services Inc. exists to assist retail brokers in their growth of commercial business beyond their current capabilities. Our goal is to become one of Canada’s leading MGA commercial insurance wholesalers through our product offerings, integrity, intelligence, and delivery of outstanding service. In doing so, we “partner” with our brokers, sharing in their success. Let’s stay in touch: Follow us on LinkedIn [https://www.linkedin.com/company/tsw-management-services-inc-services-de-gestion-tsw-inc/] to get privileged access to our activities and see our other job opportunities. Learn more about us on our website: http://www.tsw-management.ca/ [http://www.tsw-management.ca/] We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process. Offers of employment at TSW Management Services Inc. are conditional upon satisfactory results of background verifications. #LI-Onsite

What you’ll do

The Underwriting Associate supports the Underwriter by processing premiums, claims, and policy documentation. They also manage daily maintenance of policy files and assist with receivables and reporting tasks.

Requirements

The ideal candidate has 1-2 years of administrative or customer service experience, preferably within the insurance industry. Proficiency in Microsoft Office and bilingual communication skills in English and French are required.

Benefits

• Medical coverage
• Dental coverage
• Telemedicine
• Employee and family assistance program
• Retirement and savings programs
• Wellness allowance
• Hybrid work program

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Collaboration · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Data entry · Preferred
• Microsoft Office Suite · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Insurance underwriting
• Administrative support
• Customer service
• Microsoft Office Suite
• Data entry
• Reconciliation
• Invoicing
• Policy maintenance
• Communication
• Organization
• Professionalism
• Collaboration
• Bilingualism
• Insurance Industry
• Growth Mindedness
• Administrative Functions
• Microsoft Excel
• Accounts Receivable
• Auditing
• Underwriting
• Multilingualism
• Management
• Customer Service
• Training And Development
• Creativity
• English Language
• French Language
• Innovation
• Insurance Policies
• Microsoft Office
• Microsoft PowerPoint
• Telehealth
• Turnaround Time
• Wholesaling
• Enthusiasm

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Underwriting Associate
• Underwriting Assistant
• Statistical, Finance and Insurance Clerks
• Insurance Claims and Policy Processing Clerks