Office Assistant

Job summary

The Office Assistant is responsible for recruiting volunteers via telephone and managing volunteer scheduling data in the computerized kettle program. They also provide general administrative support, including answering inquiries and performing related office duties.

Job details

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Purpose summary: The Office Assistant provides support during the Christmas season on a temporary basis. Accountabilities: Recruitment of volunteers via telephone calls. Answers phone and respond to volunteer inquiries as required. Enters volunteer scheduling data into the computerized kettle program. Complete shift reminder phone calls and/or voice mail messages for volunteers. Perform other related duties as required. WORKING CONDITIONS: This is a temporary full time position based on 35 hours per week. Shifts may include days, afternoons, and evening shifts, Monday through Saturday, flexibility in scheduling is required. The Supervisor will set the hours of work and work schedule. The working environment is typically in the office in generally agreeable conditions. Required to wear appropriate Salvation Army identification. Ability to lift/move up to 10 lbs. (4.5 kgs) in a safe manner. The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct. Education, Qualifications and Certifications: Completed High School. Experience and Skilled Knowledge Requirements: A minimum of one (1) year of prior related experience working in community-based programs would be a definite asset. Strong skills in all Microsoft Office products and good working knowledge and experience with email and internet-based programs Skills and Capabilities: Good organization, strong oral and written communication, and interpersonal skills Self-motivated and disciplined Participate as an active and responsible team member. Ability to represent the organization in a professional and engaging manner. Attention to detail, problem solving and analytical skills Ability to work with little supervision but also able to accept direction when necessary. Maintain information in confidence as required. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. Treat the property of The Salvation Army with due care and caution. Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening. Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Compensation: The target hiring range for this position is $18.50 to $23.13 with a maximum of $27.76. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

What you’ll do

The Office Assistant is responsible for recruiting volunteers via telephone and managing volunteer scheduling data in the computerized kettle program. They also provide general administrative support, including answering inquiries and performing related office duties.

Requirements

Candidates must have completed high school and possess strong skills in Microsoft Office products. At least one year of prior experience in community-based programs is considered a definite asset.

Listed skills

• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• telephone communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• email · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Telephone communication
• Volunteer recruitment
• Data entry
• Microsoft Office
• Email
• Internet-based programs
• Organization
• Oral communication
• Written communication
• Interpersonal skills
• Self-motivation
• Problem solving
• Analytical skills
• Confidentiality
• Health and safety compliance
• Influencing Skills
• Professionalism
• Lifting Ability
• Self-Motivation
• Analytical Skills
• Interpersonal Communications
• Problem Solving
• Writing
• Scheduling
• Detail Oriented

Job areas

• Administrative
• Social Services
• Customer Service & Support
• Office Assistant
• Unclassified Specialized Occupation

More jobs from The Salvation Army Canada and Bermuda Territory