Booking Clerk - Hospital

Job summary

Greet and direct visitors, provide information, process service requests, and relay messages, including support for people with disabilities. Maintain records and logs, perform data entry and other clerical tasks, and provide customer service.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Willing to relocate Health care institution, facility or clinic Responsibilities Tasks Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Record and relay information Maintain work records and logs Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Relay service to persons with disabilities Perform data entry Provide customer service Experience and specialization Computer and technology knowledge MS Office MS Access MS Excel MS Outlook MS PowerPoint MS Word MS Windows MEDITECH Additional information Security and safety Criminal record check Work conditions and physical capabilities Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Combination of sitting, standing, walking Personal suitability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Benefits Health benefits Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits Financial benefits As per collective agreement Bonus Life insurance Long term benefits Long-term care insurance Maternity and parental benefits Other Benefits Parking available Travel insurance Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Greet and direct visitors, provide information, process service requests, and relay messages, including support for people with disabilities. Maintain records and logs, perform data entry and other clerical tasks, and provide customer service.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 2 to less than 3 years of experience. Candidates should be comfortable with MS Office, MEDITECH, and a fast-paced, deadline-driven environment, and demonstrate strong communication, organization, reliability, and multitasking skills.

Benefits

• Dental Plan
• Disability Benefits
• Health Care Plan
• Paramedical Services Coverage
• Vision Care Benefits
• Bonus
• Life Insurance
• Long-Term Care Insurance
• Maternity and Parental Benefits
• Parking
• Travel Insurance

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• MS-Access · Preferred
• record keeping · Preferred
• MS-Office · Preferred
• telephone communication · Preferred
• Multitasking · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Clerical Duties
• Data Entry
• Information Processing
• Record Keeping
• Telephone Communication
• Written Communication
• Oral Communication
• Organization
• Time Management
• Multitasking
• Attention to Detail
• MS Office
• MS Access
• MEDITECH

Job areas

• Healthcare
• Administrative
• Customer Service & Support