Clerk 3 - PHCC - Health Links

Job summary

Receive incoming calls, create and update patient records, and document information accurately. Fax information, locate resources, and perform other related clerical tasks as required.

Job details

Requisition ID: 411580 Position Number: 20079095 Posting End Date: October 9, 2026 City: Winnipeg Employer: Misericordia Health Centre Site: Misericordia Health Centre Department / Unit: PHCC Job Stream: Non-Clinical Union: CUPE Anticipated Start Date - End Date: 10/26/2026 - 10/25/2027 Reason for Term: Other Leave FTE: 1.00 Anticipated Shift: Days;Evenings;Weekends Work Arrangement: In Person Daily Hours Worked: 8.00 Annual Base Hours: 2015 Salary: $22.818 , $23.486 , $24.174 , $24.886 , $25.616 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Under the general supervision of the Clinical Quality Initiatives Coordinator, and while demonstrating a commitment to the mission, values and goals of Misericordia Health Centre and the PHCC, the Clerk 3 is responsible for: receiving incoming calls, creating, updating and documenting accurate information into patients record, faxing, locating resources and other tasks as required. Experience One (1) year’s previous experience in a Patient Registration Department preferred. Education (Degree/Diploma/Certificate) Grade 12 education. Successful completion of: a Medical Office Assistant Program from a recognized College, Unit Clerk Certificate program, or the first year of a recognized Health Information Management Professional program OR successful completion of a recognized medical terminology course, PLUS one-year related office experience preferred. Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy. Certification/Licensure/Registration Not applicable Qualifications And Skills Computer software knowledge is an asset. Keyboarding speed of 45 wpm. Demonstrated effective verbal and written communication in the English language required. Works within MHC’s core values, philosophy, vision, CQI goals, policies and procedures. Maintains confidentiality in accordance with the Personal Health Information Act. Ability to function as an effective member of an interdisciplinary team, including collaboration, team work and good communication skills. Good interpersonal communication skills. Ability to cope in stressful situations and ability to cope with the fluctuating work load. May encounter aggressive and/or agitated individuals. Physical Requirements Not Applicable This term position may end earlier as outlined in your collective agreement. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

What you’ll do

Receive incoming calls, create and update patient records, and document information accurately. Fax information, locate resources, and perform other related clerical tasks as required.

Requirements

Requires Grade 12 education and completion of a recognized medical office assistant program, unit clerk certificate program, first year of a health information management program, or a recognized medical terminology course; related office experience is preferred. Preferred qualifications include one year of patient registration experience, computer software knowledge, and keyboarding at 45 words per minute, along with effective communication, confidentiality, teamwork, and the ability to manage stressful situations.

Listed skills

• Teamwork · Preferred
• written communication · Preferred
• interdisciplinary collaboration · Preferred
• telephone communication · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Registration
• Medical Terminology
• Medical Records Documentation
• Telephone Communication
• Faxing
• Keyboarding
• Computer Software
• Verbal Communication
• Written Communication
• Confidentiality
• Teamwork
• Interdisciplinary Collaboration
• Interpersonal Communication
• Stress Management

Job areas

• Healthcare
• Administrative

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