Receptionist

Job summary

The receptionist is responsible for providing exceptional customer service, managing inbound calls, and greeting visitors at the front desk. Additionally, the role involves providing administrative support to the executive team, managing boardroom scheduling, and maintaining office common areas.

Job details

JOB TITLE: Receptionist POSITION TYPE: Permanent – Full Time BRANCH: Rocky Power Sports and Marine - Swift Current, SK REPORTING TO: Business Manager The Receptionist primary responsibility is to provide exceptional customer service to visitors, vendors, and Rocky colleagues. The receptionist is stationed at the Front Desk and handles all inbound calls through the main phone. The receptionist is an adaptable individual having significant attention to detail and team orientation. To be successful in this role you will be responsible, resourceful, solutions oriented, well organized, have strong work ethic, great technical ability and exceptional communication skills. This role requires a lot of time and attention, a commitment to confidentiality and reliable presence during working hours. Job Duties and Responsibilities Include: * Greeting and welcoming visitors and clients * Answering and directing calls in a professional manner * Providing support to RPM team * Ensuring presentable reception and common areas within the building (checking these areas each day in the morning and prior to close of day) * Clerical duties such as faxing, photocopying, mail, couriers, creating labels * Other duties as assigned and approved by direct supervisor * Daily cash reconciliation * Inventory administrative & System processing Job Requirements and Qualifications Include: * Minimum 1 years of administrative experience, preferably with increasing responsibility in a customer centric environment * Strong working knowledge of Excel, Word, and PowerPoint is essential * Exception phone manner and communication skills * Professional appearance and attitude * Positive attitude towards customer service * Strong communication skills and attention to detail * Punctual and reliable * Strong multi-tasking and organizational skills to meet deadlines and juggle competing priorities * Demonstrated ability to work effectively both independently and in a team environment We offer a comprehensive benefits package with flexible plans to suit your needs, along with a Group Retirement Plan. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive wages across all positions and family health days/personal days for all employees each year. We thank all applicants for their interest; however, only candidates selected for an interview will be notified

What you’ll do

The receptionist is responsible for providing exceptional customer service, managing inbound calls, and greeting visitors at the front desk. Additionally, the role involves providing administrative support to the executive team, managing boardroom scheduling, and maintaining office common areas.

Requirements

Candidates must have a minimum of 3 years of administrative experience in a customer-centric environment. Proficiency in Microsoft Office Suite and strong communication and organizational skills are essential for this role.

Benefits

• Comprehensive benefits package
• Group Retirement Plan
• Competitive wages
• Family health days
• Personal days

Listed skills

• Project Coordination · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Multi-Tasking · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Administrative support
• Communication skills
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Multi-tasking
• Organizational skills
• Attention to detail
• Project coordination
• Meeting planning
• Clerical duties
• Problem solving
• Teamwork
• Professionalism
• Inbound Calls
• Training Coordination
• Resourcefulness
• Organizational Skills
• Ability To Meet Deadlines
• Solution-Oriented
• Positivity
• Strong Work Ethic
• Administrative Functions
• Cleanliness
• Clerical Works
• Customer Service
• Communication
• Confidentiality
• Course Evaluations
• Event Management
• Multitasking
• Scheduling
• Registration
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks