Administrative Assistant

Job summary

Process documents and information accurately, prepare and update reports, and maintain data and documentation. Provide administrative support to the Operations Planning team while following company procedures and supporting SLAs, KPIs, and business objectives.

Job details

Operations Planning Administrator 📍 Location: Toronto, ON, Canada 💼 Employment Type: Contract 🏢 Industry: Insurance 🗣️ French/English: Bilingual preferred About the Role Our insurance client is seeking an Operations Planning Administrator to support colleagues within the Operations Planning Department. This role is ideal for someone who is organized, detail-oriented, and comfortable working with documents, reports, and administrative processes. What You’ll Do Ensure timely and accurate processing of documents and information. Prepare and update reports using established templates. Support achievement of SLAs, KPIs, and business objectives. Maintain accurate data entry and documentation. Follow company policies, procedures, and performance standards. Provide administrative support to the Operations Planning team. Develop a basic understanding of relevant insurance processes and legislation. Complete routine and repetitive tasks with a high level of accuracy and attention to detail. What You Need 1+ year of administrative work experience. Strong attention to detail and accuracy. Ability to manage similar tasks consistently and efficiently. Strong organizational and time-management skills. High school diploma or equivalent. French and English bilingual skills preferred. What Makes You Stand Out Previous experience in the insurance or financial services industry. Experience preparing reports and maintaining spreadsheets. Familiarity with SLAs, KPIs, and operational processes. Strong Microsoft Office/Excel skills. Experience working in a structured, deadline-driven environment. Strong written and verbal communication skills. Why Join? Work with a company that has a strong brand and proven results. Collaborative culture with opportunities for internal mobility and career growth. Access to Employee Resource Groups, mentoring, volunteering, and leadership networking opportunities. Opportunity to build valuable experience within the insurance industry.

What you’ll do

Process documents and information accurately, prepare and update reports, and maintain data and documentation. Provide administrative support to the Operations Planning team while following company procedures and supporting SLAs, KPIs, and business objectives.

Requirements

Requires at least one year of administrative experience, a high school diploma or equivalent, and strong attention to detail, organization, and time-management skills. French and English bilingual skills are preferred; insurance or financial services experience and strong Microsoft Office and Excel skills are advantageous.

Benefits

• Employee Resource Groups
• Mentoring
• Volunteering Opportunities
• Leadership Networking Opportunities
• Career Growth Opportunities

Listed skills

• Time management · Preferred
• written communication · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Accuracy · Preferred
• report preparation · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Attention To Detail
• Accuracy
• Organization
• Time Management
• Data Entry
• Document Processing
• Report Preparation
• Spreadsheet Maintenance
• Microsoft Office
• Excel
• Administrative Support
• Written Communication
• Verbal Communication
• Task Management
• Knowledge Of SLAs And KPIs
• Insurance Processes

Job areas

• Administrative
• Finance & Accounting