Receptionist

Job summary

Greet and direct visitors, provide information, answer and route calls, and obtain information to support customer service. Schedule appointments, maintain records, process payments, calculate billing charges, enter data, order supplies, and perform filing and mail duties.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience No experience (will train) On site Work must be completed at the physical location. There is no option to work remotely. Work setting Rural area Responsibilities Tasks Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Order office supplies Schedule and confirm appointments Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Perform data entry Provide customer service Additional information Work conditions and physical capabilities Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Combination of sitting, standing, walking Personal suitability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Maturity Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Participates in a government or community program or initiative that supports youth employment Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Greet and direct visitors, provide information, answer and route calls, and obtain information to support customer service. Schedule appointments, maintain records, process payments, calculate billing charges, enter data, order supplies, and perform filing and mail duties.

Requirements

A secondary school graduation certificate is required, and no prior experience is needed because training will be provided. The role calls for strong communication, organization, reliability, flexibility, teamwork, multitasking, and the ability to work independently in a fast-paced environment under pressure and tight deadlines.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• written communication · Preferred
• Organization · Preferred
• Reliability · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Payment Processing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Verbal Communication
• Written Communication
• Interpersonal Skills
• Organization
• Reliability
• Teamwork
• Multitasking
• Time Management
• Attention To Detail
• Appointment Scheduling
• Telephone Operations
• Data Entry
• Recordkeeping
• Payment Processing
• Clerical Skills

Job areas

• Administrative
• Customer Service & Support
• Healthcare

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