Yard Clerk

Job summary

Welcome customers and respond to their needs in the lumber yard, verify orders, and handle complaints and returns. Receive supplier merchandise using a forklift, replenish shelves, manage inventory, monitor for damage, and keep the yard clean and safe.

Job details

Like a sports team, every role contributes to the success of the company. The yard clerk is a key support for all upcoming projects! Their warm welcome, attentive listening, and customer service make a real difference for our clients. Job Summary The position holder welcomes and efficiently responds to customer needs in the lumber yard in a personalized and courteous manner. They verify the accuracy of orders and handle complaints and returns. They receive merchandise from various suppliers using a forklift. They restock shelves, manage inventory, and monitor for damages. Additionally, they are responsible for maintaining the yard by keeping service areas clear of debris, waste, and snow, and by adhering to health and safety standards and procedures. Desired Profil Skills * Be professional and have good interpersonal skills; * Be a good communicator; * Strong ability to collaborate and work in a team; * Strong customer service orientation; * Commitment mindset and focus on achieving results; * Ability to adapt in a changing environment; * Caring and professional approach. Knowledge and training requirements * Knowledge of building materials is an asset; * Hold a forklift operator's license and propane card, an asset; * Hold a Class G driver's license, an asset; * Have a good command of the English language, both oral and written. Working conditions • Salary offered according to experience and internal equity; • Weekday and Saturday shifts. • Standing work environment with frequent movement; • Variable work schedule; • Loads up to 75 pounds to lift Benefits of working at Bonhomme/ByTown • A pleasant work environment; • Pride in working in a well-established and expanding company; • Birthday leave with pay and personal leave; • Modular group insurance plan including dental and vision care; • Employee Assistance Program (EAP); • Telemedicine; • Registered Employer-Contributed Retirement Savings Plan (DPSP) • Training program upon hiring; • Career progression; • Bonus program; • Organized social activities; • 20% employee discount valid at all Bonhomme/ByTown/Patrick Morin stores and other exclusive discounts; • Workwear provided. *Some benefits on this list apply to full-time permanent positions only. The benefits that apply to this specific type of position will be presented to you during the interview. Thank you for your interest in joining our team. We will contact only those selected for the next steps of the process. Bonhomme/ByTown A story of trust and growth Recently acquired by Patrick Morin, Bonhomme Bytown INC is a regional leader in building materials, with 4 branches in the Outaouais and Ontario regions. Founded in 1898, the company stands out for its customer service, recognized expertise and family values passed down for four generations. Collaboration, customer service, commitment, adaptability, and compassion are at the heart of our decision-making and support the achievement of our mission and vision. Join a dynamic team at the heart of a growing company! Any questions? dotation@bytownlumber.com Keywords: Court Clerk – Clerk – Customer Service – Hardware – Materials – Construction – Renovation – Forklift – Exterior – Lift – Renovation – Construction – Labourer – Apprentices – Day Labourer – Forklift Operator – Store – Retailer – Retail – Commerce – Sales

What you’ll do

Welcome customers and respond to their needs in the lumber yard, verify orders, and handle complaints and returns. Receive supplier merchandise using a forklift, replenish shelves, manage inventory, monitor for damage, and keep the yard clean and safe.

Requirements

Candidates should have strong customer service, communication, interpersonal, and teamwork skills, along with adaptability and a results-focused approach. Building materials knowledge, a forklift operator's license and propane card, and a Class G driver's license are assets; good spoken and written English is required.

Benefits

• Paid Birthday Leave
• Personal Leave
• Group Insurance
• Dental Care
• Vision Care
• Employee Assistance Program
• Telemedicine
• Employer-Contributed Retirement Savings Plan
• Training Program
• Career Progression
• Bonus Program
• Organized Social Activities
• Employee Discount
• Workwear Provided

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• adaptability · Preferred
• interpersonal skills · Preferred
• Forklift operation · Preferred
• Communication · Preferred
• Occupational safety · Preferred
• Inventory management · Preferred
• Stock Replenishment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication
• Interpersonal Skills
• Teamwork
• Order Verification
• Complaint Handling
• Returns Processing
• Forklift Operation
• Inventory Management
• Stock Replenishment
• Damage Monitoring
• Workplace Safety
• Adaptability
• Results Orientation
• Building Materials Knowledge
• English Communication
• Health And Safety Standards
• Valid Driver's License
• Compassion
• Construction
• Decision Making
• Employee Assistance Programs
• English Language
• Optometry
• Sales
• Forklift Truck
• Interpersonal Communications
• Propane
• Merchandising
• Renovation
• Telehealth
• Collaboration

Job areas

• Customer Service & Support
• Logistics
• Retail
• Construction
• Trades
• Ward Clerk
• Yard Truck Driver
• Heavy Truck and Lorry Drivers
• Heavy and Tractor-Trailer Truck Drivers

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