Receptionist

Job summary

The role involves managing client appointments, communications, and veterinary medical records. Additionally, the representative is responsible for maintaining a clean hospital environment and providing care and attention to pets.

Job details

Have you been searching for the oppertunity to flex your clerical skills, and have a love for people and animals? Have you ever considered working in a veterinary clinic? PAWSITIVE VETERINARY CARE IS LOOKING FOR YOU! \n Your Hours 5 days a week: Tuesday: 9am - 5pm Wednesday: 9am - 6:00pm Thursday: 9am - 6:00pm Friday: 9am - 5pm Saturday: 9am - 4pm Daily lunch breaks with flexibility, minimum 30 minutes up to 1 hour. Your Benefits Benefits are accessible after 3 month probationary period. * Dental care * Disability insurance * Employee assistance program * Extended health care * Life insurance * On-site parking * Paid time off * RRSP match * Wellness programs * Pet and veterinary discounts * Uniform allowance * Extended paid learning opportunities Your Role In your role, you will be expected to: * Learn basic medical terminology * Become knowledgable about our products, services, and protocols * Assist veterinarians and veterinary support staff * Properly maintain medical records * Schedule appointments on a web based software * Invoice clients, and handle basic payment issues * Communicate through phones, email, and SMS with proper etiquette and grammar * Maintain a clean hospital environment * Interact and handle pets with consent, love and attention * Assist with social media content Your Qualities As a receptionist in a veterinary clinic, you'll excell with the following strengths: * Hospitality * Telephone Etiquette * Time Management * Proactive Problem Solving * Active listening * Growth-Mindset \n $18.75 - $20 an hour Starting wage may vary based on experience. \n Call to book your interview today!

What you’ll do

The role involves managing client appointments, communications, and veterinary medical records. Additionally, the representative is responsible for maintaining a clean hospital environment and providing care and attention to pets.

Requirements

The ideal candidate should possess strong interpersonal and computer skills along with customer service experience. Previous experience with animals or in a medical setting is highly desired.

Benefits

• Dental Care
• Disability Insurance
• Employee Assistance Program
• Extended Health Care
• Life Insurance
• On-site Parking
• Paid Time Off
• RRSP Match
• Wellness Programs
• Pet And Veterinary Discounts
• Uniform Allowance
• Extended Paid Learning Opportunities

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Interpersonal Skills
• Computer Skills
• Customer Service
• Animal Handling
• Medical Record Maintenance
• Scheduling
• Task Management
• Social Media Management
• Client Communication
• Time Off Management
• Medical Records
• Communication
• Computer Literacy
• Interpersonal Communications

Job areas

• Customer Service & Support
• Healthcare
• Administrative
• Veterinary Receptionist
• Client Service Representative / Associate
• Inquiry Clerks
• Customer Service Representatives