Administrative Assistant

Job summary

Support mortgage agents by preparing and organizing files, reviewing client documents, entering deal information, and helping assemble lender submission packages. Maintain accurate compliance records, identify missing documents or discrepancies, and track lender conditions and closing timelines.

Job details

We're Hiring: Mortgage Deal Administration Assistant Mortgage Made Better® | Ontario About the Role Mortgage Made Better® is looking for a motivated and detail-oriented Mortgage Deal Administration Assistant to support our mortgage agents throughout the mortgage process, from application to lender submission. The ideal candidate is organized, comfortable working with financial documents, and eager to learn mortgage underwriting, lender policies, and deal submission procedures. Key Responsibilities Assist mortgage agents with preparing and organizing mortgage files. Review client documents, including income, bank statements, identification, credit reports, and down payment verification. Identify missing documents and follow up with agents to obtain outstanding items. Enter deal information into the mortgage origination system. Assist with lender research, document checklists, and submission packages. Review applications against supporting documents and flag discrepancies. Organize compliance documents and maintain accurate client records. Track lender conditions, outstanding requirements, and closing timelines. Help agents prepare complete files for submission and closing. Qualifications Must hold an Ontario mortgage agent licence or be willing and eligible to obtain one. Previous mortgage brokerage, underwriting, fulfillment, or financial services experience is an asset. Strong organizational skills and attention to detail. Comfortable working with documents, spreadsheets, and digital systems. Strong communication and follow-up skills. Willingness to learn lender policies, mortgage products, and brokerage procedures. Able to manage multiple files and deadlines. What We Offer Hands-on experience in mortgage underwriting and deal processing. Training and guidance on mortgage systems, lender policies, and submission procedures. Opportunities to grow within a technology-focused mortgage brokerage. A supportive team environment with opportunities to develop long-term industry expertise. How to Apply If you are organized, eager to learn, and interested in building a career in the mortgage industry, we would love to hear from you. Please submit your resume and a brief introduction outlining your mortgage experience and licensing status.

What you’ll do

Support mortgage agents by preparing and organizing files, reviewing client documents, entering deal information, and helping assemble lender submission packages. Maintain accurate compliance records, identify missing documents or discrepancies, and track lender conditions and closing timelines.

Requirements

Must hold an Ontario mortgage agent licence or be willing and eligible to obtain one; prior mortgage, underwriting, fulfillment, or financial services experience is an asset. Requires strong organization, attention to detail, communication and follow-up skills, comfort with documents and digital systems, and the ability to manage multiple files and deadlines.

Benefits

• Training and Guidance
• Career Growth Opportunities
• Supportive Team Environment

Listed skills

• Compliance Documentation · Preferred
• Organization · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mortgage File Preparation
• Document Review
• Financial Document Handling
• Document Follow-Up
• Mortgage Origination Systems
• Lender Research
• Document Checklists
• Submission Package Preparation
• Application Review
• Discrepancy Identification
• Compliance Documentation
• Client Record Management
• Condition Tracking
• Deadline Management
• Organization
• Attention to Detail

Job areas

• Administrative
• Finance & Accounting