Receptionist - Optometrist assistant

Job summary

The receptionist will manage front desk operations, including greeting patients, scheduling appointments, and processing billing and insurance claims. Additionally, the role involves performing pre-testing for patients and maintaining accurate patient records.

Job details

We are seeking a motivated and detail-oriented individual to join our team. The ideal candidate will have excellent phone etiquette, strong customer service skills, and the ability to multitask in a fast-paced environment. Qualifications: • Strong communication and customer service skills • Highly organized with strong attention to detail • Ability to multitask and work efficiently • Previous experience in optical or healthcare is considered an asset, but not required (training provided) Key Responsibilities: • Greet patients in a professional and friendly manner • Enter and maintain accurate patient information • Perform pre-testing for patients (training will be provided) • Schedule and confirm appointments • Process billing and insurance claims • Perform front desk duties including filing, scanning, and faxing • Recall patients for eye exams • Balance daily payments and assist with day-end closing procedures Position Details: • Part time, approximately 20 hours per week, 1 evening, no Saturdays. What We Offer: • Competitive salary • Staff discounts • Annual performance reviews Only candidates selected for an interview will be contacted.

What you’ll do

The receptionist will manage front desk operations, including greeting patients, scheduling appointments, and processing billing and insurance claims. Additionally, the role involves performing pre-testing for patients and maintaining accurate patient records.

Requirements

Candidates should possess strong communication, organizational, and multitasking skills with a focus on customer service. While previous experience in optical or healthcare settings is considered an asset, it is not required as training will be provided.

Benefits

• Competitive salary
• Staff discounts
• Annual performance reviews

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• Filing · Preferred
• Organization · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Phone etiquette
• Customer service
• Multitasking
• Organization
• Communication
• Patient information management
• Pre-testing
• Appointment scheduling
• Billing
• Insurance claims processing
• Filing
• Scanning
• Faxing
• Data entry
• Productivity Improvement
• Customer Service
• Eye Examination
• Performance Review
• Telephone Skills
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Optometrist Assistant
• Ophthalmic Technician
• Dispensing Opticians
• Ophthalmic Medical Technicians

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