Parts clerk - Insurance claims

Laval, QC
On-site
Posted Oct 15, 2026
1 position

$29 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week

Job summary

You will manage repair files for accident-damaged vehicles by assessing damage, preparing estimates, and ordering necessary parts. Additionally, you will coordinate with insurance companies, customers, and internal teams to ensure efficient repair processes.

Job details

At Excellence Peterbilt, our success is driven by our people. Join us and be part of our success! PARTS CLERK – INSURANCE CLAIMS Do you know vehicle parts and have experience with insurance claims or damage estimates? At Excellence Peterbilt, put your expertise to work by combining parts knowledge, estimating, and file management. A new challenge that combines your parts expertise and organizational skills is waiting for you! This position can be based at either our Laval or Montréal (Pointe-aux-Trembles) branch. Pay: Starting at $29.16/hour Work Schedule: Monday to Friday, 7:00 a.m. to 3:30 p.m. What We Offer Telemedicine – access to a doctor 24/7 Health and dental insurance Life and travel insurance, short- and long-term disability insurance Employee Assistance Program (EAP) RRSP with employer contributions Sick days and family leave Holiday season closure Great coworkers! Even More Benefits: Employee recognition program Sabbatical leave policy Tuition reimbursement Employee referral bonus On-site gym (Montréal location) Career growth opportunities – we're looking for people who want to stay and grow with us! Your Role You will be responsible for managing repair files for accident-damaged vehicles, from damage assessment to parts ordering. You will prepare accurate estimates and coordinate follow-ups with insurance companies, customers, and internal teams to ensure repairs run smoothly. Your main responsibilities will include: Assessing damage to accident-damaged vehicles and documenting files with photos, measurements, and relevant information. Identifying required parts and preparing detailed estimates for insurance companies. Communicating with insurers, obtaining repair authorizations, and following up as needed. Ordering parts and tracking delivery timelines. Researching manufacturer procedures and specifications. Following up on files and communicating with customers and internal teams, including Parts, Service, and Body Shop. What We're Looking For Experience with automotive or heavy-duty truck parts. Experience handling insurance claims, damage assessments, or estimates. Knowledge of body shop parts (a strong asset). Proficiency with computer systems and parts lookup tools. Excellent communication and customer service skills. Strong attention to detail, accuracy, and organizational skills. Ability to work independently and manage multiple files simultaneously. Team player with strong collaboration skills. Take the first step. We look forward to meeting you! Our mission Offrir une expérience unique et créer des solutions sur mesure pour nos clients Our values Respect / Relation / Accountability / Acknowledgement / Riguor / Results Your talent belongs here. Join the Excellence Peterbilt team!

What you’ll do

Requirements

Candidates must have experience with automotive or heavy-duty truck parts and insurance claims or damage assessments. Proficiency in computer systems and strong organizational and communication skills are required.