Receptionist

Job summary

The receptionist acts as the first point of contact for clients and visitors while managing incoming calls and coordinating meeting spaces. They also provide administrative support, including document filing, mail management, and maintaining the cleanliness of the reception and kitchen areas.

Job details

About the role As a Receptionist at DMCL, you will be the first point of contact for clients, visitors, and team members, helping create a welcoming and professional experience at our Vancouver office. You will work closely alongside two other receptionists as part of a collaborative front-line team that supports the smooth day-to-day operations of the firm. This role is ideal for someone who is team-oriented, enthusiastic, and excited to be part of a busy professional environment. You will play an important role in ensuring our office runs efficiently by managing incoming calls, greeting clients, coordinating meeting spaces, and providing administrative support to staff as needed. Your positive attitude, strong communication skills, and willingness to jump in and help will make a meaningful difference to both our clients and our internal teams. How you’ll make a difference * Answer, screen, and direct telephone calls; * Meet and greet clients; * Book and set up boardrooms for meetings and conferences; * Scan and file documents according to company guidelines; * Manage faxes, mail and courier services; * Ensure the reception area, kitchen, stationery and filing areas are clean and tidy; * Complete other office duties and special projects as required by staff. Who you are * Have previous experience in a client facing role; * Strong interpersonal skills; * Excellent English communication skills, both written and verbal; * Ability to manage time, and adhere to strict deadlines; * A pro-active mindset with the ability to take initiative; * Ability to work independently and in a team environment; * High school diploma or equivalent is required; * Experience in MS Office computer skills, including Word, Excel, Adobe Acrobat and Outlook is an asset. What DMCL offers We’re offering an exceptional opportunity for you to use your skills in a collaborative work environment with a competitive compensation including: * A standard 35-hour work week; * Paid overtime or time off in lieu of overtime. * Competitive salary and benefits * Mental and physical wellness initiatives, including a wellness allowance * Firm-sponsored social events to stay connected and have fun Your next step Submit your resume and cover letter through our website by clicking the Apply for This Job button. About DMCL DMCL LLP is a full-service accounting firm dedicated to helping our clients achieve and exceed their business goals, no matter how ambitious. As a leading Canadian firm with global reach, we continue to remain agile and responsive, providing clients with personalized and strategic solutions specific to their industry. With over 300 team members spread across Vancouver, Surrey, Tri-Cities (Port Coquitlam) and Victoria, working at DMCL means being part of a diversified team of expert advisors that view every day as a new opportunity to contribute to the success of our clients: solving costly problems, building long-lasting relationships and always striving for excellence.

What you’ll do

The receptionist acts as the first point of contact for clients and visitors while managing incoming calls and coordinating meeting spaces. They also provide administrative support, including document filing, mail management, and maintaining the cleanliness of the reception and kitchen areas.

Requirements

Candidates must have previous experience in a client-facing role and possess strong interpersonal and English communication skills. A high school diploma is required, and proficiency in MS Office and Adobe Acrobat is considered an asset.

Benefits

• Paid overtime
• Time off in lieu of overtime
• Competitive salary
• Mental wellness initiatives
• Physical wellness initiatives
• Wellness allowance
• Firm-sponsored social events

Listed skills

• Time management · Preferred
• Teamwork · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• client relations · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client relations
• Communication skills
• Telephone etiquette
• Meeting coordination
• Administrative support
• Time management
• Microsoft Word
• Microsoft Excel
• Adobe Acrobat
• Microsoft Outlook
• Document filing
• Interpersonal skills
• Proactive mindset
• Teamwork
• Administrative Support
• Positivity
• Accounting
• Communication
• Computer Literacy
• English Language
• Interpersonal Communications
• Operations
• Proactivity
• Time Management
• Team Oriented
• Filing
• Enthusiasm

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks