Dental Receptionist

Job summary

Manage the clinic schedule and appointment book, monitor treatment plans, and maintain ongoing contact with patients. Handle calls, patient records and information, recall systems, and other administrative support while building long-term patient relationships.

Job details

Share This Job Dental Receptionist Company: Fort Dental Location: Fort Saskatchewan, AB Type: Part-time Description We have an exciting opportunity to make a positive daily impact on peoples' lives. If you're excited about helping people, seeing the results immediately, and delivering great treatment, then you'll love this position! We are seeking a Part-time Dental Administrator. Responsibilities Check the daily schedule for accuracy and opportunities. Optimizes clinic appointment book to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow, and continuous patient contact Answer and respond to telephone calls with professionalism. Provide the clinic with administrative and practical support when requested. Establish and facilitate long-term patient relationships Gather and accurately record medical, personal, and insurance information from patients; ensure this information is updated for existing patients. Accurately file patient information, seeing that records are stored securely and handled in compliance with privacy and security regulations. Manage recall and inactive patient system. Most importantly ENJOY YOUR WORK! Skills And Qualifications At least 1 year of previous dental administration experience is required. Good interpersonal and verbal skills to maintain effective rapport with patients, dentists, other staff members, and community; a team player. Customer service or patient relations experience; conflict resolution experience. Able to adapt to and drive office policy improvements (office is constantly striving for improved customer care/service). Knowledge of any dental software is an asset. We look forward to hearing from you and welcome you to apply by submitting your resume for consideration. We thank you for your interest, but only candidates selected for an interview will be contacted.

What you’ll do

Manage the clinic schedule and appointment book, monitor treatment plans, and maintain ongoing contact with patients. Handle calls, patient records and information, recall systems, and other administrative support while building long-term patient relationships.

Requirements

At least one year of dental administration experience is required, along with strong interpersonal and verbal communication skills and a team-oriented approach. Customer service or patient relations experience and conflict resolution skills are expected; knowledge of dental software is an asset.

Listed skills

• Customer service · Preferred
• Appointment Scheduling · Preferred
• interpersonal communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental Administration
• Appointment Scheduling
• Treatment Plan Monitoring
• Patient Communication
• Telephone Etiquette
• Patient Relationship Management
• Medical Information Management
• Insurance Information Management
• Records Management
• Privacy Compliance
• Recall Management
• Customer Service
• Conflict Resolution
• Interpersonal Communication
• Verbal Communication
• Dental Software

Job areas

• Administrative
• Healthcare
• Customer Service & Support