Clinic Administrative Support Supervisor

Job summary

Supervise and coordinate five administrative support staff across reception, scheduling, patient intake, and records, while managing schedules, office procedures, and daily administrative workflows. Resolve workflow issues, prepare operational reports, train staff on duties and confidentiality policies, coordinate patient flow with clinicians, and support routine administrative operations.

Job details

Overview All Brains Clinic Ltd., a Vancouver-based mental health and assessment clinic, is seeking a Clinic Administrative Support Supervisor to lead and coordinate our administrative support team and keep clinic operations running smoothly. The successful candidate will supervise a team of 5 administrative support staff (reception, scheduling, patient intake, and records) and coordinate daily scheduling and administrative workflow with the clinic's clinical team of psychologists, psychiatrists, and specialists. Main duties Co-ordinate, assign and review the work of reception, scheduling, patient-intake and records staff Establish work schedules and office procedures and coordinate daily administrative workflow with other clinic units Resolve administrative workflow problems and prepare routine operational reports Train administrative support staff in job duties, privacy/confidentiality procedures, and clinic policies Requisition office supplies and ensure smooth operation of office equipment, arranging maintenance and repairs as needed Coordinate appointment scheduling and patient flow with the clinic's clinicians (psychologists, psychiatrists, and specialists) Perform administrative support duties alongside the team as required Requirements Completion of secondary school required Completion of college courses related to office/administrative support usually required 2 to less than 3 years of experience supervising office / clerical / administrative support staff required Experience in a clinic, medical office, or high-volume service environment is an asset Familiarity with workflow management or scheduling software (e.g., Monday.com, Calendly, or similar) is an asset Strong organizational, scheduling and communication skills English language proficiency required How to apply By email: hr@allbrainsclinic.com Please include a resume and a brief cover letter describing your supervisory experience. We will respond to all qualified applicants within 10 business days. All Brains Clinic Ltd. is an equal-opportunity employer. We welcome applications from all qualified candidates, including Canadian citizens and permanent residents, who are legally able to work in Canada. We are committed to a fair, structured, and respectful hiring process. Job title Clinic Administrative Support Supervisor Employer All Brains Clinic Ltd. Work location Vancouver, BC Wage $40.00/hr Hours 30 hrs/week Terms Permanent / indeterminate, full-time, non-seasonal Start date As soon as possible Language English Benefits Paid vacation and paid sick leave per BC Employment Standards NOC code 12010 — Supervisors, general office and administrative support workers (TEER 2) Date posted June 19, 2026 How to apply Email hr@allbrainsclinic.com All Brains Clinic Ltd., a Vancouver-based mental health and assessment clinic, is seeking a Clinic Administrative Support Supervisor to lead and coordinate our administrative support team and keep clinic operations running smoothly. The successful candidate will supervise a team of 5 administrative support staff (reception, scheduling, patient intake, and records) and coordinate daily scheduling and administrative workflow with the clinic's clinical team of psychologists, psychiatrists, and specialists. Co-ordinate, assign and review the work of reception, scheduling, patient-intake and records staff Establish work schedules and office procedures and coordinate daily administrative workflow with other clinic units Resolve administrative workflow problems and prepare routine operational reports Train administrative support staff in job duties, privacy/confidentiality procedures, and clinic policies Requisition office supplies and ensure smooth operation of office equipment, arranging maintenance and repairs as needed Coordinate appointment scheduling and patient flow with the clinic's clinicians (psychologists, psychiatrists, and specialists) Perform administrative support duties alongside the team as required Completion of secondary school required Completion of college courses related to office/administrative support usually required 2 to less than 3 years of experience supervising office / clerical / administrative support staff required Experience in a clinic, medical office, or high-volume service environment is an asset Familiarity with workflow management or scheduling software (e.g., Monday.com, Calendly, or similar) is an asset Strong organizational, scheduling and communication skills English language proficiency required How to apply By email: hr@allbrainsclinic.com Please include a resume and a brief cover letter describing your supervisory experience. We will respond to all qualified applicants within 10 business days. All Brains Clinic Ltd. is an equal-opportunity employer. We welcome applications from all qualified candidates, including Canadian citizens and permanent residents, who are legally able to work in Canada. We are committed to a fair, structured, and respectful hiring process.

What you’ll do

Supervise and coordinate five administrative support staff across reception, scheduling, patient intake, and records, while managing schedules, office procedures, and daily administrative workflows. Resolve workflow issues, prepare operational reports, train staff on duties and confidentiality policies, coordinate patient flow with clinicians, and support routine administrative operations.

Requirements

Secondary school completion is required, and college courses related to office or administrative support are usually required. Candidates need 2 to less than 3 years of experience supervising administrative support staff; clinic or high-volume service experience, scheduling software familiarity, and strong organizational, scheduling, and communication skills are assets.

Benefits

• Paid Vacation
• Paid Sick Leave

Listed skills

• Organization · Preferred
• Team Supervision · Preferred
• Communication · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Supervision
• Work Coordination
• Scheduling
• Administrative Workflow Management
• Office Procedures
• Problem Resolution
• Operational Reporting
• Staff Training
• Privacy and Confidentiality
• Office Supply Management
• Equipment Maintenance Coordination
• Patient Intake
• Patient Flow Coordination
• Organization
• Communication
• Workflow Management Software

Job areas

• Administrative
• Management & Leadership
• Healthcare
• Customer Service & Support