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Job summary

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling invoicing and insurance payments. They also assist doctors by prepping exam rooms, performing pre-tests, and maintaining clinical equipment.

Job details

IRIS SALABERRY-DE-VALLEYFIELD is looking for a part-time Receptionist - Optometric Assistant ---------------------------------------- If you are passionate customer service, you are the right person for this position. You will have an exciting and varied job, based on the well-being of your patients, advice and service. What we are looking for: * Experience in customer service * Ability to communicate with people * Comfortable taking and making phone calls * Good learning skills * Works well in a team and independently Receptionist/Optometric assistant’s primary responsibilities are: * Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information * Greet patients and a friendly courteous way and schedule or cancel optical examinations and appointments. * Invoicing and/or insurance payments from patients. * Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF. * Answer a high volume of calls and maintain a high pace level of work * Assisting the doctors when needed IRIS care offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family. Such as: * Advantageous bonus program in place * Group insurance with access to remote physicians at no cost * Personal days * Access to a pension fund * Free annual eye care * Benefits for your friends and family! Evening schedule : No Weekends schedule : No

What you’ll do

The receptionist/optometric assistant is responsible for managing patient communications, scheduling appointments, and handling invoicing and insurance payments. They also assist doctors by prepping exam rooms, performing pre-tests, and maintaining clinical equipment.

Requirements

Candidates should have strong customer service skills, the ability to communicate effectively, and be comfortable managing a high volume of phone calls. The role requires good learning skills and the ability to work both independently and as part of a team.

Benefits

• Advantageous bonus program • Group insurance • Remote physician access • Personal days • Pension fund • Free annual eye care • Benefits for friends and family

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Communication · Preferred
• scheduling · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Phone etiquette
• Scheduling
• Invoicing
• Insurance processing
• Pre-testing patients
• Equipment maintenance
• Contact lens instruction
• OCT testing
• VF testing
• Teamwork
• Customer Service
• Equipment Maintenance
• Telephone Skills
• Patient Communication
• Setting Appointments
• Contact Lenses
• Pension Funds

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Retail
• Optometrist Assistant
• Ophthalmic Technician
• Dispensing Opticians
• Ophthalmic Medical Technicians