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Job details

Join our team at our Regina branch and take on the exciting opportunity to become a valued member of our customer service team! We are currently seeking a qualified individual with exceptional telephone skills and strong interpersonal skills, allowing you to connect and communicate effectively with our valued customers. We are looking for a detail-oriented professional who is committed to maintaining meticulous records while delivering exceptional customer service. If this sounds like you, we encourage you to apply today and be a part of a team that is dedicated to excellence in customer service. Fluency in both French and English is considered an asset. Don't miss out on this exciting opportunity to join our team and take your career to new heights. Duties & Responsibilities Answering and routing incoming customer calls, e-mails, and in-person inquiries, while providing excellent customer service and support Responding to customer inquiries and complaints in a professional and courteous manner, resolving issues promptly and effectively Record and maintain accurate customer information Represent the organization positively and professionally as a front-line worker Manage inbound/outbound mail and maintain confidentiality and security Maintain a tidy and welcoming reception area Manage inventory levels of office supplies, ensuring cost-effectiveness Take ownership of customer issues Demonstrate adaptability and flexibility by performing additional duties as required

What you’ll do

The role involves managing incoming calls, emails, and in-person inquiries while maintaining accurate customer records. Additionally, the receptionist is responsible for managing office supplies and maintaining a welcoming reception area.

Requirements

Candidates should possess exceptional communication and interpersonal skills with a strong attention to detail. Fluency in both French and English is considered an asset for this entry-level position.

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Telephone Skills
• Interpersonal Skills
• Customer Service
• Record Keeping
• Communication
• Office Management
• Inventory Management
• Conflict Resolution
• French Fluency
• English Fluency

Job areas

• Administrative
• Customer Service & Support
• Manufacturing