Administrative Assistant - Accent Dental

Original job posting

The administrative assistant is responsible for greeting patients, managing the appointment schedule, and maintaining accurate patient records. They also handle patient inquiries, process correspondence, and ensure a positive experience for all visitors.

Job details

Get To Know Us: Welcome to Accent Dental, your trusted dental care provider in Fort St. John, BC. At Accent Dental, we are dedicated to delivering exceptional dental services with a personal touch. Our team of experienced and compassionate dental professionals is committed to providing comprehensive care in a friendly and comfortable environment. Whether you need routine check-ups, cosmetic enhancements, or restorative treatments, we prioritize your oral health and well-being. At Accent Dental, we believe in the power of a healthy and beautiful smile. We use the latest technology and techniques to ensure our patients receive the highest quality of care. Our goal is to make every visit a positive experience, from the moment you walk through our doors to the completion of your treatment. We are passionate about helping our community achieve optimal dental health and confidence in their smiles. Schedule: Monday to Friday: 8:00am to 5:00pm Benefits of Joining Our Team: Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us Competitive compensation Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education Attend social and CE events to network with dental professionals in your community Work-life balance and flexibility Access to modernized technology to provide optimal oral care to patients Responsibilities: Greet and assist patients as they arrive; ensure a lasting positive impression for them Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Effectively manage recall system and accurately maintain patient database Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts About You: Minimum 1 year of administration experience Clinical background and experience with dental software programs considered an asset Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

What you’ll do

The administrative assistant is responsible for greeting patients, managing the appointment schedule, and maintaining accurate patient records. They also handle patient inquiries, process correspondence, and ensure a positive experience for all visitors.

Requirements

Candidates must have at least one year of administrative experience and be legally eligible to work in Canada. A clinical background or experience with dental software is considered an asset.

Benefits

• RRSP matching program • Competitive compensation • Discounts on services and activities • Corporate gym membership • Reduced rates on home and auto insurance • Discounted entertainment, hotels, products, and services • Employee and Family Assistance Program • Continuing education • Networking events

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Appointment scheduling
• Patient database management
• Customer service
• Communication
• Record keeping
• Dental software
• Data entry
• Conflict resolution
• Time management
• Oral Health
• Patient Assistance
• Dental Therapy
• Oral Care
• Dental Care
• Compassion
• Database Management Systems
• Dental Health
• Dental Informatics
• Discounts And Allowances

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Administrative Assistant
• Dental Assistant
• Dental Assistants and Therapists
• Dental Assistants