Unit Clerk - Ambulatory Care

Job summary

The Unit Clerk acts as a communication link for the clinic, managing patient reception, documentation, and scheduling appointments. They are also responsible for transcribing physician orders, maintaining patient charts, and preparing payroll information.

Job details

Requisition ID: 414569 Position Number: 20019194 Posting End Date: November 12, 2026 City: Winnipeg Employer: Shared Health Site: Health Sciences Centre Department / Unit: Thoracic Clinic Job Stream: Clinical Support Union: CUPE Anticipated Start Date - End Date: 11/30/2026 - Indefinite Reason for Term: Other Leave FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.75 Annual Base Hours: 2015 Salary: $22.925, $23.586, $24.266, $24.965, $25.688, $26.432 Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care. Position Overview Reporting to the Manager Health Services, or Nurse In-Charge and working as part of a multidisciplinary team, the incumbent receives patients to clinic/unit and ensures appropriate documentation is completed accurately. Acts as communication link for the unit, answering telephone calls, determining urgency, and forwarding calls or taking and relaying messages. Obtains, assembles and maintains charts. Transcribes physicians’ orders. Schedules appointments/tests for patients and obtains test results. Performs a variety of tasks for the care and comfort of patients. Prepares payroll information for the area. Maintains clinic/unit supplies, compiles statistical information and performs other miscellaneous duties as required. Enters patient data into applicable information systems. Follows all HSC policy and procedures and or specific clinic standard operating procedures. Experience Previous related work experience preferred. Current hospital-based information systems/programs; scheduling systems/programs preferred. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards. Successful completion of a recognized Unit Clerk training program required. Medical terminology (75% pass mark) required. Certification/Licensure/Registration Not Applicable Qualifications and Skills Typing/keyboarding skills minimum 40 wpm required. Excellent command of the English language (both oral and written). Ability to organize, manage time and prioritize workload. Ability to work independently and as part of a team and seek assistance as necessary. Ability to communicate effectively. Ability to recognize and pursue self-development opportunities. Ability to respond to a variety of simultaneous demands. Ability to operate information technology equipment as required, e.g. fax, photocopier, computer, etc. Ability to perform as a team member and seek assistance as necessary. Preference will be given to candidates competent in an Aboriginal language and/or knowledgeable in Aboriginal customs, beliefs, and practices. Physical Requirements Must be able to function effectively in a fast-paced environment with frequent interruptions. This Indefinite Term may expire subject to one (1) weeks’ notice. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services. Interviewed candidates may be called upon to participate in a skills assessment. Any application received after the closing time will not be included in the competition. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

What you’ll do

The Unit Clerk acts as a communication link for the clinic, managing patient reception, documentation, and scheduling appointments. They are also responsible for transcribing physician orders, maintaining patient charts, and preparing payroll information.

Requirements

Candidates must have a high school diploma and a recognized Unit Clerk training program certificate. Proficiency in medical terminology and a minimum typing speed of 40 wpm are required.

Listed skills

• Data entry · Preferred
• scheduling · Preferred
• Communication · Preferred
• Time management · Preferred
• Documentation · Preferred
• record keeping · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Unit clerk
• Medical terminology
• Typing
• Keyboarding
• Data entry
• Scheduling
• Communication
• Time management
• Multidisciplinary teamwork
• Documentation
• Record keeping
• Patient reception
• Transcription
• Information systems
• Problem solving
• Standard Operating Procedure
• English Language
• Information Systems
• Prioritization
• Information Technology
• Time Management
• Community Health
• Registration
• Disabilities
• Medical Records
• Transcribing
• Self Development
• Health Sciences
• Medical Terminology

Job areas

• Healthcare
• Administrative
• Social Services
• Ambulatory Care Manager
• Medical Transcriptionist
• Medical Secretaries
• Medical Transcriptionists

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