Unit Clerk, Temporary Full Time, Adult Mental Health - Lakeview 0

Job Code: 26688 Status: Temporary Full Time (Up to 1 year) Location: Providence Care Hospital Union: OPSEU 4104 Service Clerical Wage: $29.29 - $31.98 Posting Period: August 27, 2026 - September 5, 2026 The Unit Clerk will support the safe, efficient and effective operations of the Unit/Program by providing quality clerical support. In collaboration with the Charge Nurse, the Unit Clerk will work under the direction of the Program Manager. Skills And Qualifications Required Two year Office Administration, Health Services (Also known as Medical Office Administration) Diploma or equivalent combination of education and healthcare clerical experience Successful completion of medical terminology course, preferred Two years of experience performing similar healthcare clerical duties preferred Position Responsibilities Acts as first point of contact for the unit (e.g. welcoming guests to the unit, answering telephones, redirecting calls, taking messages, etc.) Completes appropriate processes and procedures regarding patient/client transfer, admission, discharge, patient/client death, client/patient activity, leave of absence, program change or clinician change Responds to routine inquiries from patients/clients and their families and refers emergent matters to the appropriate team member/manager Communicates with staff and/or Manager on any issues, concerns or questions from family/care providers, or hospital and community partners in a timely manner Responds to requests from visitors, ensuring confidentiality and privacy requirements are maintained Maintains accountability to follow organizational policy and legislation regarding the access to and distribution of patient information Liaises with hospital and community partners to support safe client/patient transition processes Ensures client/patient records are properly completed, securely stored and readily available to physicians, nurses, and other health care providers Demonstrated keyboarding skills of 40words per minute Why Work At Providence Care Hospital Specialized sub-acute Care in rehabilitation, mental health services, complex medical management and palliative care A hospital striving for excellence in care, education and research Committed to people centred approach to care delivery Competitive salaries with percentage in lieu of benefits & vacation Healthcare of Ontario Pension Plan (HOOPP) State of the Art Building with on-site parking On-site café and cafeteria with a variety of food options Corporate and unit/service specific orientation for new hires Focus on Healthy Workplace & Culture of Quality Employee & Family Assistance Program Education, mentorship and bursary opportunities Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions Located on the shores of Lake Ontario surrounded by park land and walking trails Disclosure: We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process. Unless specifically stated, all job postings are for existing positions at Providence Care.

The Unit Clerk provides quality clerical support to ensure the safe and efficient operation of the Adult Mental Health unit. Key duties include acting as the first point of contact, managing patient admissions and discharges, and maintaining secure patient records.

Requires a two-year diploma in Office Administration or Health Services, or an equivalent combination of education and experience. Preference is given to candidates with a medical terminology course and two years of healthcare clerical experience.

• Percentage in lieu of benefits & vacation • Healthcare of Ontario Pension Plan (HOOPP) • On-site parking • On-site café and cafeteria • Corporate and unit/service specific orientation • Employee & Family Assistance Program • Education, mentorship and bursary opportunities

• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Clerical Support
• Medical Terminology
• Patient Administration
• Keyboarding
• Communication
• Confidentiality
• Patient Record Management
• Office Administration

• Healthcare
• Administrative
• Social Services

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 25, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level