Parts Clerk

E.H. Price Solutions, a division of Price Industries Limited, North America’s leading partner in HVAC solutions and unrivalled service. We are a dynamic, progressive and innovative organization looking for additional talent in our growing offices. If you thrive on new challenges, pushing yourself to new heights and working independently and/or in a team-driven environment, you should consider the following opportunity. Why Join E.H. Price Solutions Established and growing industry leader Innovative and collaborative culture Opportunities for long-term career development Commitment to employee well-being and success Why You’ll Love Working Here At EHPS, our people are at the core of everything we do. Our corporate culture is our most unique and advantageous asset. This role offers the opportunity to be part of a collaborative, growth-oriented organization where Marketing is viewed as a true business partner. We offer a competitive salary, excellent benefits, and the opportunity to build a career at one of Canada’s leading companies. Health and Dental Pension Matching Program Wellness program & membership reimbursements Life & Disability & so much more! KEY RESPONSABILITIES Answering phone calls, responding to emails to assist customers with spare parts inquiries. Prepare quotes, Order entry, Purchase orders and Invoices and assist with monthly reports. Parts selection following customers' requests. Meet Sales and Spare parts targets. Assist with inventory management and stock replenishment. Keep ERP records up to date (customers, contact information etc.). Provide excellent customer service. Keeping current on new products and upgrading equipment, retrofits, and parts knowledge Learn our ERP system. Maintain knowledge of our products and services. Communicate regularly with head office and accounting to track customer billing. Drive continuous process improvements. Resolve and manage discrepancies with suppliers and customers. Coordinate the logistics of importation of parts and stock orders. Additional responsibilities may be given from time. REQUIREMENTS Post-secondary education in Business, Mechanical, or Technical studies required. 1–3 years of experience in a parts, warehouse, or customer service role (HVAC or mechanical industry experience preferred). Customer-focused, reliable, and able to work both independently and as part of a team. Detail-oriented with the ability to maintain accurate records. Ability to work in a sometimes fast-paced environment and handle multiple tasks simultaneously. Strong phone etiquette and communication skills. Proficiency in basic mathematics. Proficient in the use of Microsoft Office specifically Microsoft Excel, Adobe Acrobat and other computer software. Experience using ERP systems (such as SAP) is an asset. Ability to lift and carry up to 50 lbs within a Warehouse environment. INTERPERSONAL SKILLS Strong interest in sales and excellent customer service skills. Strong organizational, analytical and synthesis skills. Autonomy and resourcefulness. Rigor, judgment, and concern for a job well done. Excellent interpersonal and communication skills. TERMS OF EMPLOYMENT Full time (weekdays) 37.5 hours per week Flexible schedule between 7 a.m. and 5 p.m. Insurance: full medical and dental Group RRSP plan Continuing education Contact: [email protected] E.H. Price Solutions hires based on merit and is strongly committed to equity and diversity. We welcome applications from all qualified candidates, including all genders, Indigenous peoples, persons with disabilities, members of visible minorities, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. We are happy to provide reasonable accommodation throughout the selection process and while working at E.H. Price Solutions. If you require support applying online because you are a person with a disability, please contact us at: [email protected]. We appreciate the interest shown by all applicants, however only those being considered for an interview will be contacted. No artificial intelligence is used by the employer in screening, assessing, or selecting applicants for this role.

Manage spare parts inquiries, prepare quotes, and handle order entry and invoicing for customers. Maintain ERP records, manage inventory replenishment, and coordinate the logistics of parts importation.

Requires post-secondary education in Business, Mechanical, or Technical studies with 1-3 years of experience in parts or customer service. Must be proficient in Microsoft Office and capable of lifting up to 50 lbs in a warehouse setting.

• Health Insurance • Dental Insurance • Pension Matching Program • Wellness Program • Membership Reimbursements • Life Insurance • Disability Insurance • Group RRSP Plan • Continuing Education

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Order Entry
• Inventory Management
• ERP Systems
• Microsoft Excel
• Adobe Acrobat
• Logistics Coordination
• Quoting
• Billing
• Phone Etiquette
• Basic Mathematics
• Technical Communication
• Resourcefulness
• Lifting Ability
• Accounting
• Artificial Intelligence
• HVAC
• Communication
• Enterprise Resource Planning
• Sales
• General Mathematics
• Warehousing
• Marketing
• Innovation
• Interpersonal Communications
• Invoicing
• Microsoft Office
• Telephone Skills
• SAP Applications
• Process Improvement
• Detail Oriented

• Logistics
• Customer Service & Support
• Trades
• Manufacturing
• Administrative
• Parts Clerk
• Shop Sales Assistants
• Parts Salespersons

Minimum education

Professional degree

Minimum experience

2+ years

Posting language

English

Working hours

38 hours per week