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Job summary

The Office Manager will optimize patient experience and improve clinic flow while fostering harmony between the front desk and dental staff. They are responsible for managing budgets, financial transactions, and ensuring effective communication with patients and families.

Job details

The team at Birchland Dental located in Ponoka, Alberta are looking for a passionate, hard-working Office Manager on a full-time basis. The ideal Office Manager for our team would be excited to develop and implement innovative methods to optimize patient experience, improve the flow of patients into practice, and create working harmonies between the front desk office and dental professional team. 123Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees. Providing a long-term career in a growing network located in multiple communities across the country, at all levels of the industry. WHAT WE ARE OFFERING: * Long-term bonus incentives for full-time employees * Full-time position status * Permanent employment * Uniform Allowance * State-of-the-art technologies/equipment * Parking available (free parking ) * Continuing education incentives/tuition reimbursement * Opportunity for professional advancement * Team building activities * Recognition through our monthly Ambassador program * Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel * Collaborative team and environment to help you succeed as an Office Manager. Working at Birchland Dental you will experience a team-oriented environment as it is a massive part of who we are * Supportive collaborative team environment * Opportunity to lead and make a meaningful impact in the clinic * Strong company support with regional leadership, HR, recruitment, marketing, and clinical development teams * Positive workplace culture focused on team work, communication, and patient care * Opportunity for professional growth and leadership development SCHEDULE: * 32 - 40 hours per week * Monday to Thursday WHAT WE ARE LOOKING FOR: * 1-3 years of experience is required in dental office management or dental administration * Experience with dental practice management software such as Maxident is considered an asset * Highly proficient in MS Office (MS Excel and MS Outlook) * Strong written and communication skills when speaking with patients and dental providers * Strong knowledge of medical and dental terminology and processes * Experience maintaining a professional level of patient privacy * Demonstrated experience managing budgets, and other financial transactions * Demonstrated ability to communicate effectively with patients and families * Customer service mindset 123Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all candidates for their interest; however, only those selected for an interview will be contacted. JOB ID: 11486

What you’ll do

The Office Manager will optimize patient experience and improve clinic flow while fostering harmony between the front desk and dental staff. They are responsible for managing budgets, financial transactions, and ensuring effective communication with patients and families.

Requirements

Candidates must have 1-3 years of experience in dental office management or administration and possess strong knowledge of dental terminology. Proficiency in MS Office and experience with dental practice management software like Maxident are required.

Benefits

• Long-term bonus incentives • Uniform allowance • State-of-the-art technologies • Free parking • Continuing education incentives • Tuition reimbursement • Professional advancement opportunities • Team building activities • Monthly ambassador program • Mentorship and training

Listed skills

• Customer service · Preferred
• written communication · Preferred
• MS-Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental office management
• Dental administration
• Maxident
• MS Office
• MS Excel
• MS Outlook
• Written communication
• Verbal communication
• Medical terminology
• Dental terminology
• Patient privacy
• Budget management
• Financial transactions
• Customer service
• Mentorship
• Communication
• Strong Work Ethic
• Leadership
• Innovation
• Microsoft Excel
• Microsoft Outlook
• Marketing
• Microsoft Office
• Pre-Clinical Development
• Customer Service
• Teamwork
• Office Management
• Team Building
• Leadership Development
• Dentistry
• Team Oriented
• Project Management Software
• Medical Privacy

Job areas

• Healthcare
• Management & Leadership
• Administrative
• Customer Service & Support
• Dental Office Manager
• Health Service Managers
• First-Line Supervisors of Office and Administrative Support Workers