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Job details

Associa BC is looking for a full-time, permanent Administrative Assistant to supports and assists opening, closing, and maintenance of escrow accounts including document creation. Individuals in this position may interact with escrow customers. The day-to-day responsibilities of a Forms/Resale Assistant typically involve opening escrow orders, review and verification of final and closing documents, preparing customer billing statements and answering escalated questions regarding billings. Additionally, responsible for escrow logs, reports, and other files. Duties Communicate requirements and other information to clients including title exceptions. Prepare and review documents for closing and handle the disbursement and follow up of all escrow transactions. Open orders, input closing statements from a worksheet prepared by escrow officers. Interpret earnest money agreements as they relate to closing and prepare all documents required for transactions. Acquire all information needed to prepare required documents and escrow instructions from all parties. Keeps workspaces organized and maintained. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work of different assignment positions. Other duties as assigned. Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc. Professional customer service skills. Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc. Interpretation and completion of verbal and/or written instructions at a proficient level. Knowledge of general office equipment (copier, phone systems, etc. Knowledge of company policies, procedures, and forms. Confidentiality and discretion in the performance of all duties Time management and time critical prioritization skills. 37.5 hour work week Salary range $36,000 - $38,000 per year Paid vacation Paid Personal time off Paid Sick days Two additional paid Statutory holidays Extended Health and Dental coverage, funded by employer Long Term Disability and Life insurance, funded by employee Benefits Plus program for wellness Opportunity for career growth as we offer learning opportunities and we prefer to promote from within A great team to work with - Certified "Great Place to Work" by employees' votes 7 years in a row!

What you’ll do

The Administrative Assistant supports the escrow process by opening orders, preparing closing documents, and maintaining accurate logs and files. They also handle customer billing inquiries and ensure all transaction requirements are communicated effectively to clients.

Requirements

Candidates must be proficient in Microsoft Office products and possess strong professional communication and customer service skills. The role requires the ability to interpret instructions accurately and maintain high levels of confidentiality and organization.

Benefits

• Paid vacation • Paid personal time off • Paid sick days • Statutory holidays • Extended health coverage • Dental coverage • Long term disability insurance • Life insurance • Wellness program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Microsoft Office
• Document creation
• Customer service
• Data entry
• Time management
• Communication
• Record keeping
• Escrow processing
• Billing
• Attention to detail
• Confidentiality
• Office equipment operation
• Office Equipment
• Time Off Management
• Microsoft Excel
• Business Correspondence
• Management
• Customer Service
• Grammar
• Microsoft Outlook
• Punctuation and Capitalization
• Time Management
• Prioritization

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive