Medical Receptionist

Job summary

The Medical Receptionist serves as the primary point of contact for patients, managing appointments, phone inquiries, and administrative tasks. They also facilitate logistics for surgeons and ensure the smooth day-to-day operation of the surgical facility.

Job details

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. New Westminster Surgical Centre, a division of Clearpoint Health Network is hiring a Medical Receptionist to be the first point of contact for our patients, ensuring a welcoming and smooth experience. Position Type: Casual Hourly Wage Range: $ 19.00 - $22.00/hour Who You Are You coordinate patient appointments, answer phone calls, and manage administrative tasks, serving as a key liaison between patients and medical staff throughout their care journey. You are organized, efficient, and resourceful, able to work independently with minimal supervision. Your exceptional time management skills allow you to stay composed and effective even in high-pressure situations. Additionally, you help facilitate day-to-day logistics for surgeons, liaising with clinicians and the surgical facility to ensure an efficient and seamless patient experience. RESPONSIBILITIES: * Greet all patients and admit them to facility * Answer all incoming telephone calls and deal with them appropriately * Organize patient charts * Sort and distribute mail * Receive supplies from delivery companies * Organize courier services as needed * Responsible for office administration, accounts receivable and accounts payable * Maintain a clean and organized work environment REQUIREMENTS: * Successful completion of a recognized Administrative program * Minimum 2 years' experience required in face-to-face customer/patient interaction, with previous experience in a medical office environment within the last five years * Proficient in Microsoft Office with accurate data entry / keyboarding skills * Ability to prioritize workload to meet established workload timelines with frequent interruptions * Must be able to work independently and multi-task * Strong communication and organizational skills * Familiarity with medical terminology an asset * Ability to adhere to strict regional policies and procedures and legislated requirements regarding patient confidentiality * Experience using HST or an Electronic Medical Records platform required * available to work Saturdays Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply. For accommodation requests during the hiring process, please contact HR@clearpointhealth.ca for further information. Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.

What you’ll do

The Medical Receptionist serves as the primary point of contact for patients, managing appointments, phone inquiries, and administrative tasks. They also facilitate logistics for surgeons and ensure the smooth day-to-day operation of the surgical facility.

Requirements

Candidates must have completed a recognized administrative program and possess at least two years of experience in a medical office environment. Proficiency in Microsoft Office and Electronic Medical Records software is required, along with strong organizational and communication skills.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Organization · Preferred
• Administrative Support · Preferred
• Accounts receivable · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical reception
• Patient scheduling
• Administrative support
• Data entry
• Microsoft Office
• Electronic Medical Records
• Customer service
• Time management
• Communication
• Medical terminology
• Accounts receivable
• Accounts payable
• Multi-tasking
• Organization
• Resourcefulness
• Office Administration
• Organizational Skills
• Administrative Functions
• Accounts Payable
• Accounts Receivable
• Medical Records
• Certified Hemodialysis Nurse
• Data Entry
• Electronic Medical Record
• Medical Office Procedures
• Medical Terminology
• Multitasking
• Medical Privacy
• Time Management
• Workers' Compensation
• Prioritization

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Medical Receptionist
• Medical Secretary
• Medical Secretaries
• Medical Secretaries and Administrative Assistants