Medical Office Assistant (Casual)

Job summary

The Medical Office Assistant coordinates patient appointments, manages phone inquiries, and handles administrative tasks to ensure smooth facility operations. They act as a liaison between patients and surgeons while supporting surgical bookings, billing, and office administration.

Job details

Clearpoint Health Network (CHN) is one of Canada’s largest and trusted providers of independent surgical and multi-disciplinary medical centres. Working in close collaboration with regional health organizations, hospitals, insurance providers, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada, meeting the needs of patients while alleviating capacity pressures on public health systems. New Westminster Surgical Centre, a division of Clearpoint Health Network, is now hiring a casual Medical Office Assistant (MOA) Employment Type: Casual Wage $23.00/hr-$27.00/hr Position Summary As a Medical Office Assistant, you coordinate patient appointments, manage phone inquiries, and handle administrative tasks to ensure smooth operations. You act as a liaison between patients and Surgeons and their office’s. You will work as a Team with Anesthesia providers, nursing, Procurement, and Medical Device Reprocessing for accurate slate booking. While maintaining organized records, managing surgical bookings, and supporting billing and office administration. Key Responsibilities: * Organize patient charts, liaison with surgeon’s offices to ensure proper documentation is present in the patient chart * Work with Health Authorities to ensure smooth bookings for their patients * Work with Anesthesia providers and nurses as to appropriateness of patients for surgery in an out-patient facility * Responsible for surgical bookings in a timely fashion * Deal with issues related to bookings, supplies and staffing under direction of Nurse Manager * Maintain a clean and organized work environment * Receive supplies from delivery companies as needed * Organize courier services as needed * Greet patients when required, and admit them to facility * Answer incoming telephone calls and deal with them appropriately Qualifications: * Successful completion of a recognized Medical Office Assistant program with Certificate is required * Minimum 2 years' experience required, with previous experience in a medical office environment within the last five years * Proficient in Microsoft Office with accurate data entry / keyboarding skills * Ability to prioritize workload to meet established workload timelines with frequent interruptions * Must be able to work independently and multi-task * Strong communication and organizational skills * Familiarity with medical terminology * Ability to adhere to strict regional policies and procedures and legislated requirements regarding patient confidentiality * Experience using a Health EMR or O.R. booking systems preferred, but not required Clearpoint Health Network Inc. is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems. Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation. Accommodation is available upon request for candidates taking part in all aspects of the selection process.

What you’ll do

The Medical Office Assistant coordinates patient appointments, manages phone inquiries, and handles administrative tasks to ensure smooth facility operations. They act as a liaison between patients and surgeons while supporting surgical bookings, billing, and office administration.

Requirements

Candidates must have a recognized Medical Office Assistant certificate and a minimum of 2 years of experience in a medical office environment. Proficiency in Microsoft Office and familiarity with medical terminology are required.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• record keeping · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical office administration
• Patient scheduling
• Data entry
• Medical terminology
• Surgical booking
• Microsoft Office
• Communication
• Organizational skills
• Multi-tasking
• Patient confidentiality
• Electronic Medical Records
• Record keeping
• Customer service
• Time management
• Operations
• Procurement
• Prioritization
• Organizational Skills
• Teamwork
• Administrative Functions
• Data Entry
• Multitasking
• Nursing
• Billing
• Office Administration
• Workers' Compensation
• Surgery
• Medical Devices
• Anesthesia
• Medical Records
• Medical Privacy
• Electronic Medical Record
• Medical Office Procedures
• Medical Terminology
• Certified Hemodialysis Nurse

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Medical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other