Full-Time Receptionist (Vancouver Location)

Job summary

Welcome clients and visitors, handle incoming calls, schedule appointments, manage meeting spaces and correspondence, and maintain a professional reception area. Support lawyers and legal assistants with client intake, basic bookkeeping, data entry, filing, and other administrative tasks while protecting confidential information.

Job details

About the Firm We are a well-established, medium-sized law firm providing Family Law services across multiple cities in British Columbia. Our firm values professionalism, accuracy, discretion, and strong internal controls. We foster a collaborative environment and are committed to maintaining the highest ethical and regulatory standards. Position Summary We are seeking a professional, personable, and highly organized Receptionist to serve as the first point of contact for clients and visitors. This role is essential to the smooth daily operation of the firm and requires excellent communication skills, sound judgment, and the ability to manage multiple priorities in a fast-paced legal environment. Key Responsibilities Greet clients and visitors in a professional and welcoming manner Answer and direct incoming calls promptly and courteously Schedule appointments and manage meeting room bookings Receive, sort, and distribute mail, couriers, and deliveries Maintain reception area, boardroom and meeting spaces in a professional manner Assist with client intake and ensure confidentiality of information Assist legal assistants and lawyers as needed Manage incoming and outgoing correspondence Perform general administrative support tasks, including data entry and filing Basic bookkeeping Adhere to firm policies, procedures, and confidentiality requirements Qualifications & Experience 2+ years of experience in a receptionist or front-desk role, preferably in a professional services or legal environment Strong verbal and written communication skills Professional demeanor and polished presentation Excellent interpersonal and customer service skills Ability to manage multiple tasks while remaining calm and organized Strong attention to detail and reliability Proficiency with Microsoft Office and general office equipment Ability to handle sensitive and confidential information with discretion Preferred Assets Previous experience working in a law firm Familiarity with legal terminology or practice management software Experience handling high call volumes Basic bookkeeping What We Offer Competitive salary commensurate with experience Comprehensive benefits package Paid vacation and statutory holidays Opportunity to be part of a collaborative and respected legal team How to Apply Please submit your resume and a brief cover letter to malena@pierfamilylawyers.com. Only candidates selected for an interview will be contacted.

What you’ll do

Welcome clients and visitors, handle incoming calls, schedule appointments, manage meeting spaces and correspondence, and maintain a professional reception area. Support lawyers and legal assistants with client intake, basic bookkeeping, data entry, filing, and other administrative tasks while protecting confidential information.

Requirements

Applicants need at least two years of receptionist or front-desk experience, preferably in a professional services or legal setting, along with strong communication, customer service, organization, and attention to detail. Proficiency with Microsoft Office and general office equipment, a professional demeanor, and discretion with sensitive information are required; law firm experience, legal terminology, practice management software, high call volume, and bookkeeping experience are preferred assets.

Benefits

• Comprehensive Benefits Package
• Paid Vacation
• Statutory Holidays

Listed skills

• Appointment Scheduling · Preferred
• Administrative Support · Preferred
• Data entry · Preferred
• Filing · Preferred
• written communication · Preferred
• Customer service · Preferred
• Microsoft Office · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client Reception
• Telephone Handling
• Appointment Scheduling
• Meeting Room Booking
• Mail and Courier Management
• Client Intake
• Confidentiality
• Administrative Support
• Data Entry
• Filing
• Basic Bookkeeping
• Written Communication
• Verbal Communication
• Customer Service
• Microsoft Office
• Attention to Detail

Job areas

• Administrative
• Legal
• Customer Service & Support

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