Medical Office Assistant

Job summary

The Medical Office Assistant will perform administrative tasks such as scheduling and billing while providing direct patient care and support to physicians. Additionally, the role involves laboratory duties including specimen collection and the sterilization of medical instruments.

Job details

Entity: WELL Health Manitoba Clinic Position: Medical Office Assistant Type: Full Time Location: WELL Health – Manitoba Clinic Hourly Rate: $17.50 - $19.00 CAD per hour Position Summary: The Company is currently searching for a motivated team player to join the exciting, fast-growing company. You will be working in a team-based environment to support physicians in delivering excellent patient care. If you love helping people, this job is for you. What you will be doing: * Administrative duties - answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals, result management and handle billing. * Lab Duties - include collecting and preparing laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments. * Patient Care duties – Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering questions, providing post-appointment service, monitoring the waiting room. * General duties – To ensure to keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management. You have: * High school diploma or the equivalent * Exceptional customer service skills * A Team Player * Strong verbal and written communication skills * Attention to detail and ability to plan, organize, and prioritize work. * Ability to work independently as well as with a team. * Ability to analyze, problem-solve and take the initiative. * Open and accountable. * Ability to work varying shift patterns as needed by the clinic. * Experience as an MOA or MOA programs certification is an asset. * Experience with EMR system OSCAR also an asset. The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate. WELL, is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way. This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions. WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report [https://well.company/sustainability-impact-report/#esg-heart]. Want Read more about us: https://stories.well.company/ [https://stories.well.company/]

What you’ll do

The Medical Office Assistant will perform administrative tasks such as scheduling and billing while providing direct patient care and support to physicians. Additionally, the role involves laboratory duties including specimen collection and the sterilization of medical instruments.

Requirements

Candidates must possess a high school diploma or equivalent and demonstrate strong communication and customer service skills. Experience with MOA programs or EMR systems like OSCAR is considered an asset.

Listed skills

• Time management · Preferred
• Clinical care · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Communication Skills · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative duties
• Patient care
• Laboratory specimen collection
• Sterilization of medical instruments
• Appointment scheduling
• Billing
• Customer service
• Communication skills
• Attention to detail
• Problem-solving
• EMR system
• OSCAR
• Confidentiality
• Teamwork
• Time management
• Communication
• Management
• Prioritization
• Detail Oriented
• Artificial Intelligence
• Customer Service
• Administrative Functions
• Care Coordination
• Setting Appointments
• Electronic Medical Record
• Medical Office Procedures
• Laboratory Testing
• Clinic Management Systems

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Medical Office Assistant
• Registrar / Patient Service Representative
• Health Care Assistants
• Patient Representatives
• Health Technologists and Technicians, All Other