Client Care Receptionist

Job summary

The Client Care Receptionist will manage front-desk operations and provide support to patients, their families, and the veterinary team. They are responsible for fostering a welcoming environment while ensuring high-quality service delivery.

Job details

Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners. We bring this to life through three promises: Our People Promise – To be a great place to work. Our Customer Promise – To deliver world-class veterinary care, locally. Our Sustainability Promise – To be a force for good. Guided by our values—We Care, We Dare, We Share—we prioritize well-being, embrace challenges, and foster collaboration. Rooted in passion and compassion, we support our people, patients, their families, and our communities. Humble and approachable, we achieve more together. Reception - Client Care Receptionist Do not miss out on this unique opportunity to join a fun and dynamic team! VetStrategy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please reach out to careers@vetstrategy.com.

What you’ll do

The Client Care Receptionist will manage front-desk operations and provide support to patients, their families, and the veterinary team. They are responsible for fostering a welcoming environment while ensuring high-quality service delivery.

Requirements

Candidates should be passionate, compassionate, and capable of working effectively within a dynamic team environment. Strong interpersonal skills and a commitment to the company's values of care and collaboration are required.

Listed skills

• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Client Care
• Communication
• Customer Service
• Collaboration
• Compassion
• Animal Care
• Interpersonal Communications
• Operations
• Teamwork

Job areas

• Customer Service & Support
• Healthcare
• Administrative
• Client Services/Receptionist
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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