Vancouver Coastal HealthVerified Job Source

Program Support Clerk

BC
On-site
Posted Oct 4, 2026
1 position

$26–$28 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Apply by: Oct 2, 2027
Posting language: English
Working hours: 38 hours per week

Job summary

The Program Support Clerk provides administrative and clerical support to a multidisciplinary team within a client-centered care model. Responsibilities include managing client charts, inputting data into health systems, and compiling statistics for team planning.

Job details

Salary Details The salary range for this position is CAD $26.42/Hr. - CAD $28.25/Hr. Job Summary Come work as a Program Support Clerk with Vancouver Coastal Health (VCH) on the Support Services team in West Vancouver, BC. Apply now to join our team! Within the context of a client and family centered care model and in accordance with established vision and values of the organization, works as a member of a multidisciplinary team to provide administrative and clerical support. Composes and word processes correspondence; maintains and monitors client charts; receives and inputs confidential client data into a variety of health data systems such as CCIMS, iPHIS and Procura. The Program Support Clerk sets up filing systems, gathers and compiles statistics, and engages in on-going team planning and quality improvement activities. Qualifications Education & Experience Grade 12 supplemented with an Office Administration Certificate and two (2) years recent related experience or an equivalent combination of education, training and experience. Knowledge, Skills & Abilities Knowledge of general office procedures and equipment. Ability to keyboard 5,000 keystrokes per hour. Ability to establish and maintain rapport with clients. Ability to communicate effectively/tactfully both verbally and in writing. Ability to compose business correspondence. Ability to organize and prioritize. Ability to work under the pressure of interruptions and adapt to changes. Ability to problem solve and take initiative. Ability to work both independently and collaboratively as a member of a multidisciplinary team. Ability to do basic mathematical calculations. Ability to operate related equipment. Closing Statement The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work. Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan Grow your career with employer-paid training and leadership development opportunities Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families Award-winning recognition programs to honour staff, medical staff and volunteers Access to exclusive discount offers and deals for VCH staff At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.

What you’ll do

Requirements

Candidates must have a Grade 12 education supplemented with an Office Administration Certificate. A minimum of two years of recent related experience is required, along with the ability to keyboard at 5,000 keystrokes per hour.