Job summary

The Credit & Collections Clerk is responsible for managing customer accounts, monitoring overdue balances, and ensuring timely collection of payments. They will also investigate payment discrepancies, reconcile accounts, and collaborate with internal teams to resolve billing issues.

Job details

The Credit & Collections Clerk is responsible for managing customer accounts, monitoring overdue balances, and ensuring timely collection of payments. They will also investigate payment discrepancies, reconcile accounts, and collaborate with internal teams to resolve billing issues. Candidates must have at least 2 years of experience in credit, collections, or accounts receivable roles. Strong communication skills in both English and French, proficiency in Microsoft Office, and excellent attention to detail are required.

What you’ll do

The Credit & Collections Clerk is responsible for managing customer accounts, monitoring overdue balances, and ensuring timely collection of payments. They will also investigate payment discrepancies, reconcile accounts, and collaborate with internal teams to resolve billing issues.

Requirements

Candidates must have at least 2 years of experience in credit, collections, or accounts receivable roles. Strong communication skills in both English and French, proficiency in Microsoft Office, and excellent attention to detail are required.

Benefits

Health insurance
Dental insurance
Health Care Spending Account
RSP matching
Health and Wellness Reimbursement program
Performance bonus

Listed skills

Collections · Preferred
Customer service · Preferred
Problem solving · Preferred
Financial Reporting · Preferred
Microsoft Excel · Preferred
Accounts receivable · Preferred
Negotiation · Preferred
Communication · Preferred
Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

Credit management
Collections
Accounts receivable
Customer service
Problem-solving
Microsoft Office
Excel
Communication
Negotiation
Reconciliation
Financial reporting
Bilingualism

Job areas

Finance & Accounting
Customer Service & Support
Administrative