Trip Arrival Clerk

Trip Arrival Clerk TRANSX LTD. Operating for over 50 years; the TransX Ltd. is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs. SUMMARY – Trip Arrival Clerk Shift: 5 Days On, 2 days Off The Trip Arrivals Clerk plays an active role in the trip dispatching and trip arrival process. From processing paperwork for outbound loads, to accurately entering arriving inbound trips, Trip Arrivals is integral to the freight service. Being the first point of contact for Drivers and Brokers, the Arrivals team can handle duties ranging from clerical to basic dispatching and planning. Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect. KEY ACTIVITIES Duties and responsibilities include, but are not limited to: * Enter incoming trips into the dispatching system (TMW) * Dispatch Drivers on outgoing trips * Process trip paperwork * Take Broker call-in information and update trip ETA's * Front-line communications with Drivers that need assistance * Create and review border crossing documents and notifications SKILLS & KNOWLEDGE Education * Post- secondary Degree would be an asset Experience * Previous experience in the transportation industry and dispatch would be considered an asset (supply chain or logistics preferred). * Strong written and verbal communications skills * Ability to work independently and in a team environment * High tolerance for ambiguity * Basic knowledge of Windows operating system * Passion for customer service * Strong problem-solving skills BENEFITS & PERKS WHY JOIN TRANSX? * Large, Canadian owned company * Operating for over 50 years * Leading transportation and logistics services * 11 Terminals across North America * Competitive compensation * Partnered training programs and learning supports BENEFITS * Comprehensive group health benefits * RRSP company match programs * Referral bonus program * Training and tuition reimbursement RECOGNITION PROGRAMS * Annual employee recognition & appreciation events * Years of service awards * Employee spotlights in our TransX Newsletter * Safety recognition * Annual performance incentives OTHER PERKS * Employee and family assistance program * Encouraged work-life balance * Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.) * Team environment * Professional & personal growth APPLY TODAY! If you have a passion for results and want to grow your career with a dynamic and growing industry leader, please submit your resume with a cover letter. TransX Ltd. is committed to building a culture of diversity, equity and inclusion also welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. If you require accommodation for the recruitment process, please let us know at the point of application.

The Trip Arrival Clerk manages the trip dispatching and arrival process, including entering inbound trips into the TMW system and processing outbound paperwork. They serve as the primary point of contact for drivers and brokers to update ETAs and provide assistance.

A post-secondary degree and previous experience in transportation or logistics are considered assets. Candidates should possess strong communication skills, problem-solving abilities, and basic proficiency with Windows.

• Comprehensive Group Health Benefits • RRSP Company Match Programs • Referral Bonus Program • Training And Tuition Reimbursement • Annual Employee Recognition & Appreciation Events • Years Of Service Awards • Employee Spotlights • Safety Recognition • Annual Performance Incentives • Employee And Family Assistance Program • Corporate Discounts

Identified from the job description. Confirm important requirements above.

• Dispatching
• TMW Software
• Communication Skills
• Problem-Solving
• Customer Service
• Windows Operating System
• Border Crossing Documentation
• Logistics Planning

Minimum education

Bachelor’s degree

Minimum experience

0+ years