Check In Clerk

Check-In Clerk TRANSX LTD. Operating for over 50 years; the TransX Ltd. is one of the largest Canadian providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4000 trucks, trailers, and containers, our team is dedicated to building strong business relationships and providing service excellence to support our customer’s business needs. SUMMARY – Check In Clerk Shift: Sunday (12:00 PM - 8:00 PM) and Monday to Thursday (2:00 PM to 10:00 PM) TransX has an exciting opportunity for a Check-In Clerk in our organization. The Check-In Clerk is an entry-level position that plays an active role in the accuracy and timely confirmation of driver manifest, validating the dispatch system, and ensuring drivers are compliant. Being the first point of contact for Drivers and Brokers, the check-in team handles duties ranging from clerical to basic dispatching and planning. Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect. KEY ACTIVITIES Duties and responsibilities include, but are not limited to: * Validate drivers manifest against dispatch entries, correct when necessary * Enter orders into the computer system * Process check-in paperwork (POD’s and BOL’s) and the details thereof * Take Broker call-in information and update trip ETA's * Front line communications with Drivers that need assistance * Create and review border crossing documents and notifications * Security Compliance – responsible for driver validation protocol * Scanning documents SKILLS & KNOWLEDGE Education * High School Diploma – Preferred Experience * Related work experience – Preferred * Transportation industry experience is an asset * Excellent communication skills * Capable of multi-tasking with keen ability to prioritize * Ability to work independently and in a team environment * Passion for customer service * Computer literate & proficient * Strong problem solving skills BENEFITS & PERKS WHY JOIN TRANSX? * Large, Canadian owned company * Operating for over 50 years * Leading transportation and logistics services * 11 Terminals across North America * Competitive compensation * Partnered training programs and learning supports BENEFITS * Comprehensive group health benefits * RRSP company match programs * Referral bonus program * Training and tuition reimbursement RECOGNITION PROGRAMS * Annual employee recognition & appreciation events * Years of service awards * Employee spotlights in our TransX Newsletter * Safety recognition * Annual performance incentives OTHER PERKS * Employee and family assistance program * Encouraged work-life balance * Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.) * Team environment * Professional & personal growth APPLY TODAY! If you have a passion for results and want to grow your career with a dynamic and growing industry leader, please submit your resume with a cover letter. TransX Ltd. is committed to building a culture of diversity, equity and inclusion also welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply. If you require accommodation for the recruitment process, please let us know at the point of application. We thank all candidates for their interest; however, only candidates selected for an interview will be contacted.

The Check-In Clerk validates driver manifests against dispatch entries and processes essential transportation paperwork such as PODs and BOLs. They serve as the primary point of contact for drivers and brokers, managing communications and security compliance protocols.

A high school diploma and related work experience are preferred, with transportation industry experience considered an asset. Candidates should be computer literate with strong communication and problem-solving abilities.

• Comprehensive Group Health Benefits • RRSP Company Match Programs • Referral Bonus Program • Training And Tuition Reimbursement • Annual Employee Recognition & Appreciation Events • Years Of Service Awards • Employee Spotlights • Safety Recognition • Annual Performance Incentives • Employee And Family Assistance Program • Corporate Discounts

Identified from the job description. Confirm important requirements above.

• Communication Skills
• Multi-tasking
• Prioritization
• Customer Service
• Computer Literacy
• Problem Solving
• Clerical Skills
• Basic Dispatching
• Planning
• Document Scanning

Minimum education

High school

Minimum experience

0+ years