Warranty Billing Clerk (Calgary South)

Who we are: At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader. The position: As a Warranty Billing Clerk, you will play a key role in ensuring accurate and efficient processing of warranty-related paperwork, including inputting, verifying, troubleshooting, and correcting claims. Reporting to the Inventory Control Manager, you will help maintain our commitment to exceptional customer service by ensuring seamless warranty transactions. What we offer: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide: Health & dental benefits Personal care days Statutory holidays off Employee & family assistance program incentives and rewards Employee discounts What you'll be doing: Create invoices, submit warranty claims to vendors, and follow up on payments Investigate and escalate short-paid billings Add and update part numbers as needed Process intercompany transfers and resolve inventory-related part issues Collaborate with parts and service teams to address work order and parts discrepancies What you need to be successful: Administrative or clerical experience Quick learner with intermediate computer skills Proactive problem-solving approach Strong attention to detail and accuracy in data entry Highly organized with the ability to prioritize competing demands Availability: This is a full-time position and will require you to be available: Monday to Friday 7:00am to 4:00pm We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

The role involves processing warranty claims, creating invoices, and following up on vendor payments. The clerk also manages part numbers, intercompany transfers, and resolves inventory discrepancies with service teams.

Candidates need administrative or clerical experience and intermediate computer skills. A proactive approach to problem-solving and strong attention to detail in data entry are essential.

• Health benefits • Dental benefits • Personal care days • Statutory holidays off • Employee & family assistance program • Incentives and rewards • Employee discounts

• Problem solvingPreferred
• OrganizationPreferred
• Data entryPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Administrative experience
• Clerical experience
• Computer skills
• Problem solving
• Data entry
• Organization
• Prioritization
• Warranty processing
• Invoicing
• Inventory management

• Administrative
• Finance & Accounting
• Logistics
• Customer Service & Support
• Retail

Minimum experience

0+ years

Apply by

Feb 13, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available