Outpatient Clerk

About The Ottawa Hospital The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones. Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve. Position Information This position is for Aspire Health locations, which includes Satellite Site at South Keys (1145 Hunt Club Road) and The Ottawa Hospital Rehabilitation Center . Rotation/Shifts Days, Monday to Friday, 8 hour shifts (08:00 - 16:00). For information purposes only - The Hospital reserves the right to change. Basic Requirements Secondary School Diploma (Grade 12); Successful completion of TOH medical terminology self-directed learning program or certification in medical terminology from a recognized educational institution; Six (6) months recent clerical experience, or successful completion of TOH Pathway to Clerical Role Program; Data Entry (4000 keystrokes/hour); Basic level Word; Excellent interpersonal skills. Must be eligible to work in Canada Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced). The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients. Click here for additional information on The Ottawa Hospital's language proficiency levels. What You Can Expect From Us The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones. We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services. The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives. Interested? Apply today! If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [email protected].

The Outpatient Clerk provides clerical support at Aspire Health locations, including the South Keys satellite site and the Rehabilitation Center. The role involves managing patient-related administrative tasks and ensuring high-quality service delivery within a healthcare setting.

Candidates must have a high school diploma, medical terminology certification, and at least six months of recent clerical experience. Advanced proficiency in both English and French (level 4) is required for oral expression and comprehension.

• Comprehensive Benefits Package • Defined Benefit Pension (DBP) Plan • Insurance Protection • Employee Discounts • Health And Wellness Resources • Professional Development Opportunities

• Saisie de donnéesSouhaitée
• Microsoft WordSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Medical Terminology
• Data Entry
• Microsoft Word
• Interpersonal Skills
• English Proficiency
• French Proficiency
• Clerical Administration

• Healthcare
• Administrative
• Customer Service & Support

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

19 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level