Front Office Receptionist

Company Description South Burlington Dentures, located in Ontario, provides high-quality denture solutions tailored to individual needs. The clinic’s experienced professionals use advanced technology to ensure optimal fit, comfort, and durability for every patient. The team is committed to delivering expert, compassionate care that helps people restore their smiles and confidence. South Burlington Dentures offers a supportive, patient-focused environment where team members can contribute to meaningful improvements in oral health. Role Description The Front Office Receptionist is a full-time, on-site role based in Burlington, ON. This position is responsible for greeting patients, managing check-in and check-out processes, and maintaining a welcoming reception area. Day-to-day tasks include answering phone calls, scheduling and confirming appointments, coordinating patient records, and handling basic administrative duties such as data entry and filing. The role also involves communicating with patients about their visits, directing inquiries to the appropriate team members, and supporting smooth clinic operations. The receptionist works closely with the clinical team to ensure a positive experience for every patient. Qualifications Strong front office and receptionist duties skills, including managing reception areas and handling administrative tasks. Excellent phone etiquette and customer service skills to interact professionally with patients and callers. Clear and courteous communication skills for in-person, phone, and written interactions. Ability to use basic office software and scheduling systems; experience with healthcare or dental environments is an asset. Organizational skills, attention to detail, and the ability to manage multiple tasks in a busy setting. High school diploma or equivalent; additional training in office administration or healthcare reception is beneficial. Reliability, punctuality, and a professional, patient-centered approach to work.

The role involves greeting patients, managing check-in and check-out processes, and maintaining a welcoming reception area. Daily tasks include answering phones, scheduling appointments, coordinating patient records, and performing administrative duties to support clinic operations.

Candidates should possess strong front office skills, excellent communication, and professional phone etiquette. A high school diploma is required, and experience with healthcare or dental scheduling systems is considered an asset.

Identified from the job description. Confirm important requirements above.

• Front Office Management
• Receptionist Duties
• Administrative Tasks
• Phone Etiquette
• Customer Service
• Communication Skills
• Data Entry
• Filing
• Scheduling
• Office Software
• Organizational Skills
• Attention To Detail

Minimum education

High school

Minimum experience

0+ years

Apply by

Aug 26, 2026