Booking Clerk - Hospital

Original job posting

The role involves greeting clients, scheduling appointments, and performing essential clerical duties such as filing and data entry. The clerk is also responsible for processing requisitions and maintaining registration systems within a healthcare facility.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Public sector Health care institution, facility or clinic Responsibilities Tasks Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Order office supplies Record and relay information Schedule and confirm appointments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Perform data entry Provide customer service Process incoming requisitions Maintain registration systems, records and files Experience and specialization Computer and technology knowledge MS Office Database software Electronic mail Spreadsheet MS Excel MS Outlook MS PowerPoint MS Word MS Windows MEDITECH Additional information Security and safety Criminal record check Work conditions and physical capabilities Ability to work independently Fast-paced environment Repetitive tasks Attention to detail Sitting Personal suitability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Maturity Benefits Health benefits Dental plan Disability benefits Health care plan Vision care benefits Financial benefits As per collective agreement Bonus Life insurance Pension plan Long term benefits Long-term care insurance Maternity and parental benefits Other Benefits Learning/training paid by employer Parking available Travel insurance Wellness program Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides visual accessibility accommodations (for example: braille, screen readers, etc.) Participates in a government or community program or initiative that supports persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Offers mentorship, coaching and/or networking opportunities for mature workers Supports for visible minorities Participates in a government or community program or initiative that supports members of visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

The role involves greeting clients, scheduling appointments, and performing essential clerical duties such as filing and data entry. The clerk is also responsible for processing requisitions and maintaining registration systems within a healthcare facility.

Requirements

Candidates must have a high school graduation certificate and between 2 to 3 years of relevant experience. Proficiency in MS Office and Meditech software is required, along with the ability to pass a criminal record check.

Benefits

• Health benefits • Dental plan • Disability benefits • Health care plan • Vision care benefits • Bonus • Life insurance • Pension plan • Long-term care insurance • Maternity and parental benefits • Learning/training paid by employer • Parking available • Travel insurance • Wellness program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Appointment Scheduling · Preferred
• written communication · Preferred
• Organization · Preferred
• MS-Office · Preferred
• Multitasking · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Appointment Scheduling
• Data Entry
• Clerical Duties
• MS Office
• MS Excel
• MS Word
• MS Outlook
• MS PowerPoint
• Meditech
• Database Software
• Time Management
• Multitasking
• Oral Communication
• Written Communication
• Organization

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Government & Public Sector