Grocery - Clerk Sales/Service SW

Job summary

Process customer purchases accurately, handle cash and other payment methods, balance the register, and meet productivity standards. Provide attentive customer service, bag items appropriately, maintain a clean workspace and uniform, and follow safety, food hygiene, and established operating procedures.

Job details

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community. What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces. You may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà, or another of our banners, but we are all one extended family. Ready to make impact? The clerk is required to deliver exceptional customer service at all times, ensuring that their workspace is attractive and in good condition at all times. Here's Where You Will Be Focusing Enter and/or scan the item(s) selected by the customer. Ensure entered/scanned prices are accurate, and cancel transactions according to established standards. Handle cash and other payment methods (debit cards, cheques, etc.) and make deposits according to established policies. Balance the cash register. Meet productivity standards (sales/hour, entries/minute). Provide exceptional and attentive customer service. Bag items according to established standards. Keep work areas and uniform clean and well-maintained. Use equipment and supplies in a safe and efficient manner. Comply with established food safety and hygiene standards. Perform any other related duties. Qualifications A high school diploma is a valuable asset. Knowledge of the cash register system is a major asset. You are customer service-oriented. You foster communication and team spirit. You are available to work various shifts during business hours. You stand out for your interpersonal skills, energy and ability to work under pressure. Effort And Working Conditions Flexible work hours and ability to work overtime Short-term exposure to chemicals and cleaning products Ability to stand for extended periods of time Ability to lift up to 20 kg Learn More About Our Story And Culture Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

What you’ll do

Process customer purchases accurately, handle cash and other payment methods, balance the register, and meet productivity standards. Provide attentive customer service, bag items appropriately, maintain a clean workspace and uniform, and follow safety, food hygiene, and established operating procedures.

Requirements

A high school diploma and knowledge of cash register systems are assets. Candidates should be customer-service oriented, communicate and work well with a team, be available for varied shifts, and have the energy and interpersonal skills to work under pressure.

Benefits

• Health and Dental Benefits • Retirement and Savings Programs • Employee Share Ownership Plan • In-Store Discount • Virtual Healthcare • Employee and Family Assistance Program • Learning and Development Opportunities • Parental Leave Top-Up • Paid Vacation

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Payment Processing · Preferred
• working under pressure. · Preferred
• hygiène · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Cash Register Operation
• Cash Handling
• Payment Processing
• Transaction Accuracy
• Cash Reconciliation
• Productivity
• Bagging Items
• Communication
• Teamwork
• Interpersonal Skills
• Working Under Pressure
• Food Safety
• Hygiene
• Safe Equipment Use

Job areas

• Retail
• Customer Service & Support
• Sales