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Delivery Clerk

  • Nanaimo, BC
  • On-site
  • Posted Sep 18, 2026
  • 1 position

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Apply by
Oct 14, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

The delivery clerk is responsible for preparing orders, loading and unloading trucks, and assisting with deliveries as needed. They must also provide excellent customer service and maintain departmental standards in accordance with safety policies.

Job details

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more! Become a member of our Rona delivery team, where your attention to detail in preparing orders and your commitment to exceptional customer service will contribute directly to the team's collective success. Your role: Greet and communicate with customers in a friendly manner Prepare orders for delivery, ensuring that merchandise is properly selected Load and unload trucks Assist with the delivery of orders when necessary Keep abreast of new product developments and their use Maintain and participate in departmental maintenance Work in accordance with company health and safety as well as loss prevention policies and procedures Any other related duties to ensure the smooth running of the store What we're looking for: Valid class 5 driver's license Experience with forklift operation, or similar equipment Excellent customer service skills Comfortable working on your feet for long periods, and occasionally working outdoors If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

What you’ll do

The delivery clerk is responsible for preparing orders, loading and unloading trucks, and assisting with deliveries as needed. They must also provide excellent customer service and maintain departmental standards in accordance with safety policies.

Requirements

Candidates must possess a valid class 5 driver's license and have experience operating a forklift or similar equipment. The role requires the ability to work on one's feet for long periods and occasionally work outdoors.

Benefits

  • Inclusive and safe working environment
  • Work-life balance
  • Employee discounts
  • Insurance
  • Annual salary review
  • Telemedicine platform
  • Virtual consultations
  • Pharmacy services
  • Opportunities for advancement
  • Ongoing training
  • Student incentive program

Listed skills

  • Customer service · Preferred
  • Order Preparation · Preferred
  • Product Knowledge · Preferred
  • Attention to detail · Preferred
  • Forklift operation · Preferred
  • Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer service
  • Order preparation
  • Forklift operation
  • Loading and unloading
  • Communication
  • Attention to detail
  • Health and safety compliance
  • Loss prevention
  • Product knowledge

Job areas

  • Retail
  • Logistics
  • Customer Service & Support
  • Trades

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